Ali is the reason I give my Toyota and Lexus cars for service here. He is aware of the car and customer needs and does a very good job.
Thank you Ali. My family fees safer knowing that all the needed work is done by your team !
12/29/2023
Lucia B. VERIFIED CUSTOMER
10+ & beyond! Extremely knowledgeable. 100% satisfaction from this young man. He is the reason that I have maintained my car there for all these years. He’s trustworthy, extremely helpful and caring. Keeps you up to the minute informed of your vehicle, as it is being worked on. Has patience. Let’s you know when your next visit should be.
Thank you for Ali Alrubaie!
12/29/2023
Vlad I. VERIFIED CUSTOMER
Great service,
Thank you, Ali????
12/29/2023
Sherman R. VERIFIED CUSTOMER
Bill was terrific, as always!
12/29/2023
Ella R. VERIFIED CUSTOMER
Thank you so much Calvin you made everything easy c great service with smile I appreciate a lot . Very happy with your service and communication.
12/29/2023
Mary A. VERIFIED CUSTOMER
I’m happy working with Keyes Lexus especially with Ali
12/28/2023
Aaron S. VERIFIED CUSTOMER
Bill has taken care of me for a few years now and is always friendly and hard working. I can’t say enough about how I appreciate his demeanor and work.
12/28/2023
Bruce Y. VERIFIED CUSTOMER
No comment
12/28/2023
Sindy I. VERIFIED CUSTOMER
Great customer service. From my adviser.
12/28/2023
Sugesh G. VERIFIED CUSTOMER
.
12/28/2023
Fely C. VERIFIED CUSTOMER
Calvin did a good job for me.
The only comments i had was it took an hour to full out my car. I went back to the cashier to call again cause i kept waiting and i have my appointment at 4pm. I was kind a worried????there was one guy i forgot to asked his name tried to help me to look where did they park my car.
12/28/2023
Marlinang H. VERIFIED CUSTOMER
I m happy with the services
12/28/2023
Christopher J. VERIFIED CUSTOMER
Great Service
12/27/2023
Harry J. VERIFIED CUSTOMER
Bill is a pleasure to work with. He has been my service advisor since I bought the car at Keyes.
12/27/2023
Missak T. VERIFIED CUSTOMER
Good service
12/26/2023
Thomas B. VERIFIED CUSTOMER
As always Bill did a great job. His outstanding service is a main reason I keep buying Lexus!
12/24/2023
Hynu K. VERIFIED CUSTOMER
I wanted to express my gratitude for the exceptional service provided by Bill Horvat. His professionalism, patience, and dedication to customer satisfaction truly stood out. Bill went above and beyond, ensuring that the repairs were not only completed but done with precision. His commitment to going the extra mile reflects positively on your team and contributes significantly to my overall satisfaction. Kudos to Bill for delivering outstanding service.
12/24/2023
Shervin S. VERIFIED CUSTOMER
It took them 4 hours from the time I came in to do a oil change. I will never come back again. And on top of it then I kept asking Ali for a discount. He told me everybody has to wait. Just completely brush me off
12/24/2023
Loren B. VERIFIED CUSTOMER
Bill was very courteous and helpful.
I must add to Bill’s qualities. He’s very diplomatic, and does everything in his power to protect Keys Lexus’ reputation. I actually liked his style of calming an excited customer. I came in on an unfriendly rainy evening, expecting immediate “cure” for my car. Bill reassured me everything would be taken care of … He remained faithful to his promise.
Thank you. Merry Xmas and Happy New Year
Bracha Loren. ****-****-xxxx