Very friendly and helpful person Thank you Anthony
12/10/2023
Stephen J. VERIFIED CUSTOMER
Danicia is excellent; by the way, in case you don't realize it, I've been a customer of keys Lexus for over 25 years.
12/10/2023
Michael S. VERIFIED CUSTOMER
Ali provided exceptional great service as usual.
12/10/2023
Ramon Q. VERIFIED CUSTOMER
After working with Mr. Pastoral I’ve decided to take my car in for service through Keyes Lexus and nowhere else. He convinced me Lexus service is highly competent and trustworthy. It makes taking my car in for even routine service a pleasure.
12/10/2023
Tami L. VERIFIED CUSTOMER
Ali is the best Service person that I ever had at any Lexus Dealer Ship
I have recommended him to friends that own Lexus
12/9/2023
Roxanne W. VERIFIED CUSTOMER
Excellent service.
12/8/2023
Linda B. VERIFIED CUSTOMER
Very friendly and efficient. He didn’t try to oversell any procedures. I would definitely recommend him to others getting service from your shop.
12/8/2023
Howard O. VERIFIED CUSTOMER
Anthony was terrific. I was called by Keyes Lexus to setup this Friday appt today. I came at 10:45 and had to wait 30 min before seeing Anthony. He then told me there wasn't any airbag recall. This is outrageous. My wife is presently in the ICU of Tarzana Hospital. It was OK for me to go but why was this done? Please do contact me on this.
12/8/2023
Olena T. VERIFIED CUSTOMER
Great service. Quick and easy.
12/8/2023
Maria I. VERIFIED CUSTOMER
She was great!
12/8/2023
Julie S. VERIFIED CUSTOMER
Anthony is always my trusted service advisor. He’s so great!
Side note:
Although my car was not serviced perfectly by the mechanic this time (I had to return a few minutes after picking up my car due to a issue arising from my brake service), Anthony and the foreman were very quick to respond to the brake issue- and I really appreciated it.
Anthony always is a pleasure to work with!
12/7/2023
Brenda W. VERIFIED CUSTOMER
Job well done appreciate the service.
12/7/2023
Guadalupe C. VERIFIED CUSTOMER
Wrong number
12/7/2023
Clare A. VERIFIED CUSTOMER
I was quoted almost $6500 for my car to be fixed. I went to Lexus of Beverly Hills for a second opinion and am now getting my car fix for less than $1800. I am not sure why Keyes felt like they could charge an absurd amount for me to get my car fix, but I will absolutely never be back. What a rip off. You should be ashamed for trying to take advantage of people.
12/7/2023
Hortencia B. VERIFIED CUSTOMER
Bill is a great,professional and respectful person. Thank you Bill.
12/6/2023
Stephen S. VERIFIED CUSTOMER
None
12/6/2023
David G. VERIFIED CUSTOMER
Bill is a great guy that provides great customer service
12/6/2023
Clider M. VERIFIED CUSTOMER
Anthony has taken care of service my car in a very professional way.
12/6/2023
Kattya H. VERIFIED CUSTOMER
Danecia, is a great service advisor very prompt and able to quickly provide answers to questions.
Additionally, keeps great communication on status of service.
Danecia, seems to be one of the busiest service advisors but she’s so great about keeping calm and provides great customer service to all her clients..
Thank you Danecia????
12/6/2023
Eric G. VERIFIED CUSTOMER
Anthony was fantastic! He helped me with all of my questions. He was honest, patient and took the time to go over the options. I will definitely be back and look forward to working with Anthony on all future service needs. It’s so reassuring to have a relationship with a service manager like Anthony And know that you are getting the best quality work and maintenance.