Service was very professional and very friendly. I’m happy.
3/21/2025
Julie S. VERIFIED CUSTOMER
He’s always great!
3/21/2025
Leonard P. VERIFIED CUSTOMER
Again
Above and beyond.
Anthony has looked after me for at least 14 years.
If he is off I do not bring my car in.
Also a big shout out to Michael Cabrera
He sold us the car and has been helping us get a spread key for sometime.
He succeeded!
He truly deserves his promotion!
3/21/2025
Victoria L. VERIFIED CUSTOMER
NA
3/21/2025
Patricia D. VERIFIED CUSTOMER
I love going to the Van Nuys Lexus place. Everybody is amazing great atmosphere clean love being around there. I have no problem waiting for my car for 2 to 3 hours. I know the gentleman is working a couple days a week at the Valencia location and will eventually work at the Valencia location. Thank God because that is the reason why I go to Van Nuys is because of him. He will be taking over the Valencia location which is about 2 miles away from me, but I’d rather drive to the Van Nuys location but now that I know that he will be at the Valencia location in the next couple months .I am super super excited and hopefully the Valencia location will be, a transformation because of him .
3/21/2025
Susan G. VERIFIED CUSTOMER
Looking foreard
3/21/2025
Mario N. VERIFIED CUSTOMER
Thanks guys
3/21/2025
Hatim H. VERIFIED CUSTOMER
Ali is professional n excellent in costumer service
3/21/2025
Jaime A. VERIFIED CUSTOMER
Thank you Keyes Lexus
3/21/2025
Juan Q. VERIFIED CUSTOMER
Ok Grasias
3/21/2025
Benik M. VERIFIED CUSTOMER
Elda Lopez was really friendly and experience person she is doing her job very good which is Idecided to uesd keyes lexus for my next visit because i had very bad experience in Glendale lexus service department thanks keyes lexus to having people like Elda.
3/21/2025
Tanna F. VERIFIED CUSTOMER
Alejo at Keyes Lexus is simply outstanding! He went above and beyond to make sure everything went smoothly, showing genuine kindness and professionalism throughout. His attention to detail and customer-first attitude made the entire experience exceptional. If you want someone who truly cares and delivers top-tier service, ask for Alejo!
3/21/2025
Kathleen B. VERIFIED CUSTOMER
I had a new side mirror installed on my suv today.
When I got home, neither side window folded in, like they are supposed to.
This Lexus service department promises much more than they can handle. They are so close to where I live but I’m hesitant to return when almost every time I go there I don’t have a good experience, where I can just know that my car was there so it must be OK. Like tonight, it is not.
3/21/2025
Roland B. VERIFIED CUSTOMER
Satisfied
3/21/2025
Lorena G. VERIFIED CUSTOMER
I will be purchasing another vehicle in the next 60 -90 days
3/21/2025
Connie G. VERIFIED CUSTOMER
Bill consistently provides excellent service.
3/21/2025
Christopher G. VERIFIED CUSTOMER
The person who helped me could have been more friendly/approachable. He seemed mad lol