So relieved that problems with my beloved RX350H were resolved in a reasonable amount of time. I peppered Anthony with several texts mostly saying, any news now? He eventually was able to say, your car is done, work is being covered under warranty, and it will be ready for you soon! I was a couple hours away from my home and my regular dealership when I had my difficulties, and I was pleased that the team at Keyes Lexus resolved my car’s issues and got it back to me as soon as possible - thanks, Anthony!
3/14/2025
Gayane K. VERIFIED CUSTOMER
Good customer service.
3/14/2025
Sonia K. VERIFIED CUSTOMER
Danecia is always pleasant and always listens and follows through with any of my concerns. I always request Danecia whenever I bring my car in for service. She is awesome at her job!
3/14/2025
Gayane O. VERIFIED CUSTOMER
Very good
3/14/2025
April S. VERIFIED CUSTOMER
Ali is always kind and willing to help
3/14/2025
Jackie C. VERIFIED CUSTOMER
Bill Horvat is the reason I take my car to Keyes Lexus. He is by far the greatest person to deal with fair and honest and overall patient and kind.
He truly is professional and awesome at his job. I give him more than 5 stars ??
3/14/2025
William W. VERIFIED CUSTOMER
Very happy great service
3/14/2025
Rawad C. VERIFIED CUSTOMER
Elda did a great job
3/14/2025
Le D. VERIFIED CUSTOMER
We are very satisfied with your service. We really appreciate your hard work!
3/14/2025
Fletcher P. VERIFIED CUSTOMER
Elda Lopez was very polite and helpful. She kept me updated and addressed every concern I had with my Lexus. She is an incredible asset to the Lexus staff as I felt very comfortable and confident in my experience at Lexus. I would love to work with her again. Thank you for a refreshing and satisfactory service!
3/14/2025
Sara V. VERIFIED CUSTOMER
Bill Horvat is very helpful and personable. Service appointments can be stressful but he made the process much easier.
3/13/2025
Williams S. VERIFIED CUSTOMER
Very satisfied
3/13/2025
Bailey B. VERIFIED CUSTOMER
Alejo went above and beyond to help me in my situation. I was dealing with a third party company for a warranty which brought logistical hurdles; Alejo worked robustly to help me get my vehicle repaired as quickly and efficiently as possible. I really appreciate it!
3/13/2025
Willam G. VERIFIED CUSTOMER
As always Bill was prompt in receiving my vehicle and attending to my needs and concerns. I have been extremely happy with his helpfulness and understanding for many years.
3/13/2025
Vahen M. VERIFIED CUSTOMER
I am very satisfy your service.
3/13/2025
Matthew E. VERIFIED CUSTOMER
Bill is amazing!
3/13/2025
Janice W. VERIFIED CUSTOMER
Anthony was very nice and very helpful. The morning went perfectly.
3/13/2025
Adrienne R. VERIFIED CUSTOMER
Just got my car back. So far everything seems fine.
I appreciate your company and Anthony’s professionalism.
Great job!
3/12/2025
Kenneth M. VERIFIED CUSTOMER
Handled everything with pleasant and calm demeanor