Danecia is the best! She always does a great job. Listens to and addresses my concerns. Keeps me updated. 10/10
3/18/2025
Gil T. VERIFIED CUSTOMER
Danecia is the most beautiful person in Lexus. She goes beyond with helping customers. Danecia being my service person for years and she make us very welcome with his laugh and her care. Please keep hiring people like her . I being with others and nothing like Danecia . Danecia your the best keep the beautiful work
3/18/2025
Lindsay S. VERIFIED CUSTOMER
Good quality service.
3/18/2025
Catherine F. VERIFIED CUSTOMER
Anthony is THE BEST!!!!
3/18/2025
Gina Calon. VERIFIED CUSTOMER
Well done
3/18/2025
Lucia B. VERIFIED CUSTOMER
He always gives 110% plus! He is a fine gentleman with the utmost customer service, which is very much appreciated and my reason for returning to Lexus Van Nuys for any maintenance/service. He understands my situation with my vehicle.
3/17/2025
Yakov S. VERIFIED CUSTOMER
The Best advisor for many years ! I very happy ! Thank you
3/17/2025
Denise R. VERIFIED CUSTOMER
Alejo was great. I will definitely request him for all my services. He was transparent with the service and was clear on what was important.
3/17/2025
Mehrdad H. VERIFIED CUSTOMER
Very satisfied
3/17/2025
Victor M. VERIFIED CUSTOMER
My vehicle got an excellent service.
3/16/2025
Nazeli P. VERIFIED CUSTOMER
I like everything that Alejo Morales did for me, he was very kind and did everything quickly , also he helped me to reach my car by ordering taxi. Thank you for everything!
3/16/2025
Renee B. VERIFIED CUSTOMER
They sent me back out on the road with an unsafe vehicle. They put me into a time bomb without knowing the where or when. Common sense tells me the issue may be with the auto braking system which should be disconnected or removed. HORRIBLE.
3/16/2025
Zeshan K. VERIFIED CUSTOMER
Alejo is always helpful with all our service needs.
3/16/2025
Robin T. VERIFIED CUSTOMER
Anthony is great
3/16/2025
Martin G. VERIFIED CUSTOMER
Hi
3/15/2025
Adabella T. VERIFIED CUSTOMER
Alejo was excellent in customer service as well as knowledgeable and easy to communicate with. He went above the normal service rep and I was so pleased with his service, I will be asking for him specifically moving forward.
3/15/2025
Darwin D. VERIFIED CUSTOMER
Great customer service
3/15/2025
Rosalva A. VERIFIED CUSTOMER
Exelente service from Alejo Mora
3/15/2025
Nancy B. VERIFIED CUSTOMER
Bill is the best service advisor I’ve ever had. Whatever you’re paying him isn’t enough!