Staff was friendly and professional. Service was fast.
3/15/2025
Jeffrey C. VERIFIED CUSTOMER
Roberts always exceeds expectations . Thank you
3/14/2025
James G. VERIFIED CUSTOMER
Michael was an awesome service Advisor. He deserves a raise
3/14/2025
Robert C. VERIFIED CUSTOMER
An efficient operation. Friendly accommodating people.
3/14/2025
Richard S. VERIFIED CUSTOMER
Staff was informative, courteous - well done !!!
3/14/2025
Karen S. VERIFIED CUSTOMER
Chris Williams is just wonderful.
3/13/2025
Waymond W. VERIFIED CUSTOMER
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3/13/2025
Robert V. VERIFIED CUSTOMER
Thank you!
3/13/2025
Chantay W. VERIFIED CUSTOMER
Chris is very professional, attentive, and knowledgeable! I love working with him. He goes above and beyond to make the customer satisfied! I want to work with him every time.
3/12/2025
Lisa W. VERIFIED CUSTOMER
Thank you Larry for always taking care of 4 Runner!
3/12/2025
Godric C. VERIFIED CUSTOMER
The oil change price went up. I was not notified prior to service. I’ve always been shown the price of the oil change before getting serviced. When I asked the employee about this today, he quite literally laughed in my face and argued with me. It was extremely rude and disrespectful. It was also unpleasant to be surprised with an almost $25 higher amount. I would’ve taken my vehicle somewhere else.
3/12/2025
James S. VERIFIED CUSTOMER
Larry does an excellent job!
3/12/2025
Ann L. VERIFIED CUSTOMER
Excellent service. Finished more quickly than I expected. Easy check-in and polite attendant. Thank you!
3/12/2025
Leslie L. VERIFIED CUSTOMER
Easy. Simple. Efficient. Friendly. Understanding.
3/12/2025
John R. VERIFIED CUSTOMER
No problem
3/12/2025
Paula G. VERIFIED CUSTOMER
Service was quick, informative and very courteous. No problems whatsoever. Love my Rav 4. I think this is my fourth. The only thing I would like for Toyota to do is reinstate the original message center where you can just hit reply. Much safer Thank you very much.
3/12/2025
Pamela V. VERIFIED CUSTOMER
I wanted them to look at my backup camera which seems to have shifted and the wireless charger that doesn’t work properly and was told I’d need to leave me car. I have a hard time believing there was absolutely no time for this. I live 45 minutes away so leaving my car is extremely inconvenient. I would have appreciated if the desk dude would have taken the time to either better explained or ask the tech manager if either one of these items could be looked at the very least.
3/11/2025
Tracy M. VERIFIED CUSTOMER
Always great service at Roberts Toyota. Staff are friendly and professional. There is a comfortable waiting room. They also have a service tracking app which is helpful.
3/11/2025
Tiffany H. VERIFIED CUSTOMER
Michael took great care of me. He also answered a question in five seconds that would have taken me a half hour to find.