The coments made on the price for replacing all 4 tires plus balancing was a good input, but it would have been better if you provided an evaluation of the condition/life of each tire, so I could make the decision as to whether the estimate was real or just a sales pitch.
Might just look at it as if trying to coerce me to sell you my car to satisfy someone else’s desire and sell Toyota’s newer models.
YOUR THOUGHTS?
4/15/2026
Carol V. VERIFIED CUSTOMER
I always have my sienna serviced at Robert's. They take the best care of my beautiful sienna. I trust all the service reps and techs, they are so knowledgeable.
4/14/2026
Jason H. VERIFIED CUSTOMER
We have had excellent service here. The service technicians have done an amazing job and customer service has been great every time.
4/14/2026
William D. VERIFIED CUSTOMER
Service staff are exceptional, usually providing timely repairs/service, having what's needed for repairs on hand and keeping us informed of the prognosis and progress.
4/14/2026
Jose R. VERIFIED CUSTOMER
Your service department is very professional and very punctual as well as accommodating.
4/12/2026
Kay J. VERIFIED CUSTOMER
Everything was done very quickly!
4/11/2026
Michelle J. VERIFIED CUSTOMER
Sean explained everything and got back to me and recommended the services that needed attention now and the ones that could wait based off my budget. The staff there were very attentive and everyone there made it super easy. I love that they kept in communication via text with what was going on and sending me the full report so that I could look at it during the whole process. I am very satisfied and I’ll for sure come back and recommend my family and friends here!
4/11/2026
Charles H. VERIFIED CUSTOMER
I’m disappointed that I was in for oil change on Monday and asked in my appointment notes for you to look at the hub seal leak. You said your techs were too busy to get to it I would have to bring it back. Before I left on Monday I provided my warranty information and offered my service records. Today, I took a second day off work hoping you would complete the repair but was told that you still had not gotten warranty repair authorization and didn’t have the parts ordered either. So now I will have to take a third day off work for a repair job that could have been completed in one day if your service was better.
4/11/2026
Shirley J. VERIFIED CUSTOMER
Job well done. Thanks
4/11/2026
Joe T. VERIFIED CUSTOMER
Mariah honored my request to put the invoice and lock the keys into my car until I could arrange a ride to pick it up.
4/10/2026
Jeffrey M. VERIFIED CUSTOMER
Very helpful, but limited in knowledge of wiggle room when charge is under 3% with the Bz simply because they don’t sell that many of them so their experience to draw from is limited.
4/10/2026
Craig T. VERIFIED CUSTOMER
Michael is always great to work with.Friendly, courteous and professional.
It’s helpful to be able to work with the same person each visit instead of a new face every time.
Thanks for being there Michael.
4/10/2026
Carol J. VERIFIED CUSTOMER
Thanks for taking care of my 4-Runner!
4/10/2026
Linda S. VERIFIED CUSTOMER
Just a great experience as always!
4/9/2026
Kerry S. VERIFIED CUSTOMER
Great work also was very nice got me in on time and out on time
4/9/2026
Kathryn A. VERIFIED CUSTOMER
As always, the service was just exactly to please me. Sean was very knowledgeable and very helpful and answered any questions I had and did research for me. Thank you so much for a job well done.
4/8/2026
Johnny A. VERIFIED CUSTOMER
Went in for an oil change and tire rotation. Staff greeted me with a smile. I didn't have to wait long. I will continue to bring my car here. Thank you.
4/8/2026
Jeffrey G. VERIFIED CUSTOMER
Took too long for a simple oil change and tire rotation. About 90 minutes.
4/8/2026
Yvonne T. VERIFIED CUSTOMER
Mike was awesome
4/7/2026
Larry H. VERIFIED CUSTOMER
Delightful!! Ya'll were very busy today and I really appreciated the service!!