My first visit to Robert’s Toyota. The associates were so kind and helpful. Great customer service.
3/22/2024
Hayden C. VERIFIED CUSTOMER
He was great!
3/22/2024
Kimberly S. VERIFIED CUSTOMER
Larry is great to deal with. Keeps me informed.
3/22/2024
Eric K. VERIFIED CUSTOMER
Fast, friendly service
3/21/2024
David O. VERIFIED CUSTOMER
Quick service and good price
3/21/2024
Dudley D. VERIFIED CUSTOMER
Service Dept. - Awesome
3/21/2024
Matthew W. VERIFIED CUSTOMER
I appreciated that Michael knew who I was based on my car and the time I pulled into the garage. Even at Cool Springs Toyota, appointment scheduling feels meaningless because I end up waiting as long as anyone else and certainly feel unexpected. So, major kudos! I appreciated the repair of the bad wheel bearing being covered under warranty because I had clicked a few miles over the 25k point in my drive from home to the garage. More importantly, Michael immediately led the conversation about what was wrong with my car by letting me know upfront that my warranty was covering it. Pretty much a pleasant and stressless visit despite needing a legitimate repair.
3/21/2024
Nick A. VERIFIED CUSTOMER
Pat is definitely an asset to Roberts Toyota. Great communication and service skills.
3/21/2024
Jill C. VERIFIED CUSTOMER
As always, Pat is always the best!!
3/21/2024
Samantha R. VERIFIED CUSTOMER
Ole Mikey did a fantastic job! I had a nail in my tire and they got it replaced asap! 10/10 fantastic people
3/20/2024
David J. VERIFIED CUSTOMER
20 years coming to Roberts! Thanks
3/19/2024
Charles F. VERIFIED CUSTOMER
Almost two hours for an oil change that was scheduled is unacceptable and this was the second time in a row. Most likely not coming back. Shop needs to be managed better.
3/19/2024
Donald V. VERIFIED CUSTOMER
Took a week to diagnose problem and provide a repair estimate.
3/18/2024
James R. VERIFIED CUSTOMER
Very appreciative of Larry and the rest of the staff at Roberts Toyota!
3/16/2024
Bobby H. VERIFIED CUSTOMER
My appointment was for 8:00 and I didn't get out of there till 15 minutes after 11:00 the mechanic did a great job but you need more people to help him because you made too many appointments for 8:00 for him to do a lot of work on a lot of cars
3/15/2024
Jill C. VERIFIED CUSTOMER
Pat is great!!!
3/15/2024
Barry W. VERIFIED CUSTOMER
Service was extremely timely and weight was comfortable.
3/15/2024
Carrie K. VERIFIED CUSTOMER
Larry was gracious, considerate and went to great lengths to thoroughly explain details about the extended warranty I purchased (in May ‘23 when I bought the car) that were NOT explained adequately at the time of purchase.
3/15/2024
Marsha S. VERIFIED CUSTOMER
Larry was extremely nice very informative and very helpful.