This is not the first time my truck has been left unlocked outside the service department after an oil change, despite my previous request for it to be locked when not in the shop. I dropped off my vehicle the night before and locked it myself, expecting it to remain secure until I picked it up. I wasn’t present when the service was completed, so I was disappointed to find it left unlocked again.
I understand that mistakes happen, but securing a customer’s vehicle should be a basic responsibility—especially when people are trusting Evans Toyota not only with their vehicles but also with the personal belongings inside them. I hope this issue is taken seriously moving forward.
4/10/2025
Charmaine T. VERIFIED CUSTOMER
Service crew were friendly and professional.
Your waiting area was top notch! A relaxing atmosphere with very comfortable seating and a variety of refreshments. Thank you!
4/10/2025
Michael R. VERIFIED CUSTOMER
David and Jeremy were very professional. Your staff makes my experience enjoyable.
4/9/2025
Peggy R. VERIFIED CUSTOMER
Excellent service and great persons to work with. I’ve bought my last three Rav 4’s from Evans and always take my cars there for service on my cars. I always recommend them to my friends!!
4/9/2025
Patrick A. VERIFIED CUSTOMER
I appreciate Jeremy's attention and willingness to answer questions.
4/9/2025
Mick C. VERIFIED CUSTOMER
Excellent service
4/9/2025
Joseph H. VERIFIED CUSTOMER
You're welcome! You guys are great, thank you!
4/8/2025
Thomas B. VERIFIED CUSTOMER
Very professional and knowledgeable. Genuinely cared about customer. It was a pleassure to interact with him.
4/8/2025
Brandon Y. VERIFIED CUSTOMER
Great stuff!
4/8/2025
Peter H. VERIFIED CUSTOMER
John was very professional and has been every time I have been in. A great replacement for Sam.
4/8/2025
Gary W. VERIFIED CUSTOMER
The entire service dept staff was very forthcoming with pertinent information regarding the repairs necessary to my vehicle. Any concerns were immediately addressed. They were very respectful and receptive to my suggestions from years of personal mechanical experience when speaking of the path to take for repairs.
4/8/2025
Mary L. VERIFIED CUSTOMER
I tried to give him a 5 star review, but could not figure out the QR code
4/8/2025
William C. VERIFIED CUSTOMER
Satisfied
4/7/2025
Sherrie B. VERIFIED CUSTOMER
Kyler was very professional and went out of her way to search out fabric upholstery cleaner for me, which I much appreciated!
4/7/2025
Alex I. VERIFIED CUSTOMER
Jake was friendly and kind , Great Customer Service !
4/7/2025
Richard M. VERIFIED CUSTOMER
No, my hatch will not open
4/6/2025
Teresa P. VERIFIED CUSTOMER
Thank you Jeremy. Your customer service was excellent!