The oil change went longer on time than I was told on how long it would take, because they wete busy. They gave me a discount on what I owed for waiting longer. I was very happy. They take care of their customers.
4/12/2025
Marc J. VERIFIED CUSTOMER
John and staff were great, fantastic customer service and quality character carried through the entire process. Thank you guys again for all the help and thank you John!
4/12/2025
Kenneth W. VERIFIED CUSTOMER
It took to long to just rotate my tires. 1 1/2 hrs
4/12/2025
Thomas H. VERIFIED CUSTOMER
He was very polite and made you feel comfortable.
4/12/2025
Rebecca L. VERIFIED CUSTOMER
Thank you for great service!
4/12/2025
Nancy C. VERIFIED CUSTOMER
Have a 2024 Highlander
4/12/2025
Ben M. VERIFIED CUSTOMER
Just seems to take a long time
4/12/2025
Kricket D. VERIFIED CUSTOMER
John and Jerry took really good care of my 1990 Jeep Wrangler, I am very impressed with their knowledge, thank you so very much for both of them and showing a few things that I wasn't aware of.
4/11/2025
Jillian L. VERIFIED CUSTOMER
John went above and beyond to help take care of the repairs needed, and I really appreciate that the issue has been resolved.
4/11/2025
Bryan C. VERIFIED CUSTOMER
Everything was excellent. I’d be glad to work with Jeremy in the future
4/11/2025
Russ G. VERIFIED CUSTOMER
Kylee explained the situation thoroughly and described the process of repair completed in addition to recommending further service advised for my vehicle
Good communication skills , professional
Thank you
Russ G
4/11/2025
John M. VERIFIED CUSTOMER
Kylee did a great job! She was professional, helpful and very pleasant to deal with. Thank you Kylee!
4/11/2025
Earlean S. VERIFIED CUSTOMER
Thanks
4/11/2025
Amy W. VERIFIED CUSTOMER
John Geiger has always been wonderful to work with. He's friendly and goes above & beyond to help. Do everything to keep him with your company and hire more workers like him.
4/11/2025
James B. VERIFIED CUSTOMER
Custom service man was awesome to work with
4/10/2025
Edward P. VERIFIED CUSTOMER
There is no way it should take 2-1/2 to 3 hrs to put 4 tires on a car. Tireville in Garrett IN can put 4 tires on in 20 minutes. ( mount and balanced). I understand an alignment might take 45 minutes.
Whole process shouldn’t have taken more than hour 10 minutes tops.
4/10/2025
Fatihee N. VERIFIED CUSTOMER
I like Toyota service
4/10/2025
Anissa M. VERIFIED CUSTOMER
This is not the first time my truck has been left unlocked outside the service department after an oil change, despite my previous request for it to be locked when not in the shop. I dropped off my vehicle the night before and locked it myself, expecting it to remain secure until I picked it up. I wasn’t present when the service was completed, so I was disappointed to find it left unlocked again.
I understand that mistakes happen, but securing a customer’s vehicle should be a basic responsibility—especially when people are trusting Evans Toyota not only with their vehicles but also with the personal belongings inside them. I hope this issue is taken seriously moving forward.
4/10/2025
Charmaine T. VERIFIED CUSTOMER
Service crew were friendly and professional.
Your waiting area was top notch! A relaxing atmosphere with very comfortable seating and a variety of refreshments. Thank you!
4/10/2025
Michael R. VERIFIED CUSTOMER
David and Jeremy were very professional. Your staff makes my experience enjoyable.