Evans Toyota Auto Repair Service

Great service every time!

The service advisors were fine, no issues there. This is my first Toyota, I got it new after having 2 Hondas just because of car shortages at the time due to COVID and I didn’t like the new Honda interiors compared to Toyota, which was exactly like my previous civic. I thought of that sadly today as I passed the Honda dealer on my way home from Evans Toyota with my still unsafe-to-drive Corolla. I called yesterday because I needed new break pads and rotors and potentially a caliper and was assured that the work could be finished today; I took half the day off work to get an early appointment and to give plenty of time to replace these parts. After waiting over an hour though to hear back on JUST the break inspection (despite Midas having already looked at it yesterday) I found out that the Toyota dealer I went to does not keep the rotors in stock and I would be unable to have my car fixed today. I wish that your service department could have told me yesterday that they did not have the part needed to fix the car; I never would have bothered bringing it in today if I knew you couldn’t fix it. Instead I had to pay $50 for a break inspection (again, knowing what the problem was) and wait nearly 2 hours to still leave in an unfixed vehicle. Unfortunately I’m stuck with my Corolla for now, but I’m pretty confident it will be the last Toyota I own.

All went very well and I’m very pleased!

No, thank you

The work that was agreed on was done well

He was great ????

Great customer service!

Thank you for the car repairs

None

There's more to be done, but so far, I'm satisfied.

Excellent experience and great customer service and support

Kay was quick and efficient and i appreciated how on top of everything they were. Thank you

Car’s A/C was inspected and I requested that one of my tires be inspected which they accomplished. All was done in a very timely manner at no charge. Everyone was very pleasant and professional.

John is always very kind, patient, customer focused & makes me feel valued.

Great job! Kept me informed.

This is my first service experience with Evans. I was very impressed with how profesional staff members were. I really like the video inspections walking through any recommendations and the condition of the vehicle. It definitely brings me peace of mind to have. I appreciate that I wasn't just provided with the final report, but that it was explained to me so I understood the future recommended services and service intervals.

We appreciate the kind, friendly service.

No good .

Thanks for all your help!!!

Courtesy and Competence