John always takes great care of me when I bring my car in for service.
7/18/2025
Mary H. VERIFIED CUSTOMER
We were there for about 2 hours and they wanted to charge us $60 dollars to clean a battery cable. I thought it was outrageous my battery was still under warranty.
7/18/2025
Khin N. VERIFIED CUSTOMER
Satisfied.
7/18/2025
Jenny S. VERIFIED CUSTOMER
No complaints
7/18/2025
Bonnie G. VERIFIED CUSTOMER
They were able to finish work on my vehicle sooner than expected.
7/18/2025
Adam K. VERIFIED CUSTOMER
It took 3 hours to do tire rotation, fix a nail in tire, and change a battery in a key fob when it was estimated at an hour and a half
7/18/2025
Meg B. VERIFIED CUSTOMER
It was virtually impossible to get a response from service. Phone calls were unanswered, messages were not responded to, and information via text was few and far between. The receptionist (whoever answered the initial calls)was very helpful and made some suggestions but service was awful.
That being said, the work was done adequately.
We’ve been Evans Toyota customers since 1986….based largely on the quality of the product and the excellence of the service department. But things have changed since the days of Mark Rossi. We’ll be shopping elsewhere in the future.
7/18/2025
Sandra C. VERIFIED CUSTOMER
Kay is professional yet friendly and very helpful.Sheanswered all my questions promptly. It was a quick oil change and tire rotation.
7/18/2025
Ali H. VERIFIED CUSTOMER
I would like to thank Toyota and the Toyota team with all respect and appreciation for the excellent and fast work that has gained my admiration, complete satisfaction and complete confidence in Toyota and its team. Thank you very much.
7/18/2025
Sharon H. VERIFIED CUSTOMER
I appreciate your service department team. Always informative, extremely professional and knowledgeable. Kay Loftis worked diligently making sure my warranty was used even though the warranty company was slow. Thank you for having people I can trust!!!
7/17/2025
Bonnie G. VERIFIED CUSTOMER
OK
7/17/2025
Kent B. VERIFIED CUSTOMER
Yesterday's experience with David and Paul was great. However, I am still aggravated I had to bring my car in for a second time to get a correct diagnosis.
The first diagnosis cost me hundreds of dollars unnecessarily and didn't solve the problem.
7/17/2025
Naw B. VERIFIED CUSTOMER
great job and thanks
7/17/2025
Beth C. VERIFIED CUSTOMER
Great experience
7/17/2025
Max H. VERIFIED CUSTOMER
Good job 5 stars
7/16/2025
Hannah D. VERIFIED CUSTOMER
The estimated wait time was not at all close to reality. 1.5 hrs is much different than the 3 it was. I could have dropped it off if I was given accurate information. It also felt like they were completing walk-in customers in line with appointments. I had been given the impression that appointments are worked on first.
7/16/2025
Janet B. VERIFIED CUSTOMER
John was great,however he was not available when we came in yesterday. Had to wait for a person to set up techs work sheet. Short staffed at that station. Other than that was good service. JB
7/16/2025
Anne H. VERIFIED CUSTOMER
I only trust my beloved 2021 Camry to Evans Toyota and have never been disappointed in the service by the mechanics (who I’d like to actually meet to say thanks), the courtesy and assistance from the service techs, the shuttle drivers or the waiting area in the dealership Thanks.
7/16/2025
Vanessa S. VERIFIED CUSTOMER
The technicians forgot to bolt the bottom plastic piece of my mini van, so it's now dragging and hanging. This is a problem since I live quite far away. I'll be calling tomorrow to find out how this will be addressed. Thanks