Took way too long! I believe my paperwork got buried and I was never notified the vehicle was done. I went to the service desk after 4.5 hours and they found the paperwork. The service tech (mechanic)was great. He was able to diagnose a bothersome rattle and solve the issue. If they would have told me when the car was ready, I would be totally satisfied.
8/7/2025
Mary M. VERIFIED CUSTOMER
Thank you for taking good care of my dear car!!!
8/7/2025
Not-Provided C. VERIFIED CUSTOMER
I always like to think the service team that do such a great job keeping up with all of my vehicles and a special thank you to David today! He was very detailed and very patient and communicated perfectly throughout the service of my vehicle!
Evans Toyota service team is A-# 1
8/6/2025
Eric Y. VERIFIED CUSTOMER
David was great to work with
8/6/2025
Paul P. VERIFIED CUSTOMER
We have been with Evans for years and everybody is always enjoyable to work with
8/6/2025
Joshua D. VERIFIED CUSTOMER
It should NEVER take two hours for an oil change. Especially if you have an appointment.
8/6/2025
Sharilyn B. VERIFIED CUSTOMER
Needed wipes to wipe down the massage chair
Pop machine was out of Dr Pepper
But, those are such nice perks to have while waiting.
Thank you!
8/6/2025
Raul Arturo. VERIFIED CUSTOMER
Thanks for the good service.
8/6/2025
Vanessa A. VERIFIED CUSTOMER
David was so relatable and genuinely one of the friendliest people I've spoken with in a while. Give him a raise pls (lovingly)
8/5/2025
Shu Xin. VERIFIED CUSTOMER
David did an excellent job to meet my car repair needs.
8/5/2025
Jeff B. VERIFIED CUSTOMER
Good service and nice waiting room
8/5/2025
Sandra S. VERIFIED CUSTOMER
Very friendly and organized with prompt, great service. Thank you!!
8/5/2025
Rick V. VERIFIED CUSTOMER
Ryan did a great job.
8/4/2025
Alex H. VERIFIED CUSTOMER
Jeremy was friendly and answered all my questions. Great service
8/4/2025
Sam S. VERIFIED CUSTOMER
John did a great job so l hope the problem is fixed
8/3/2025
Bony V. VERIFIED CUSTOMER
Job is well done customer never satisfied at hundred percent
8/3/2025
Marcia F. VERIFIED CUSTOMER
As always, John and Evans service department provides excellent service
8/2/2025
Daria V. VERIFIED CUSTOMER
Kay Loftis is one of the best customer-facing representatives I have ever encountered in the car repair industry. Pleasant, efficient, keeps the customer up-to-date on the progress of the repair, and just an incredibly fresh breath of air from the usual dealership experience! Highly recommend.