John was very good at explaining the work done along with future service needs
8/13/2024
Paula D. VERIFIED CUSTOMER
Happy with our service advisor Jacob Markowski Thank you.
8/13/2024
Dan E. VERIFIED CUSTOMER
We are very frustrated with your service department. What should have been a fast turnaround, pairing a key fob that we were told should take 10 mins turned into 2 hours! We asked why did it take so long to tell us that we had to have the vehicle diagnosed and this had to be at another appointment on another day. No one was able to come up with an answer. We were already there and waited 2 hours to be given that news!!!! This was not worth the wait to be told we needed to reschedule. Clearly we were forgotten about. We will not be returning back, nor buying future cars from this dealership. We have had way too many issues with the service department and poor results with buying used cars from you all.
8/13/2024
Kelli M. VERIFIED CUSTOMER
Thank you for making sure my car service is up to date and great service doing it ????
8/13/2024
Joe H. VERIFIED CUSTOMER
Great service and everyone was very helpful.
8/13/2024
Cynthia W. VERIFIED CUSTOMER
Great staff and employees. Avoid so helpful!
8/12/2024
Michele K. VERIFIED CUSTOMER
My experience with Evans has been positive from the moment I bought the car and through out setting up and having the car serviced.
8/12/2024
Spencer C. VERIFIED CUSTOMER
Pyay thu was very kind and insightful
8/12/2024
Jared H. VERIFIED CUSTOMER
Your phone call system is not user friendly and frustrating. Service calls should be answered and when I leave a message, no call was returned. It is simply not acceptable customer service and it seems to happen every time I call in.
8/12/2024
Julie W. VERIFIED CUSTOMER
Jacob was professional and kept me updated on brake repair for my vehicle. He is accurate on his time estimate which is helpful.
8/12/2024
Sally S. VERIFIED CUSTOMER
John Geiger did a great job. Friendly and helpful. Scot House and Jerry White helped to figure out what was happening with my car. They made me feel heard.
8/11/2024
Norman Z. VERIFIED CUSTOMER
All good
8/10/2024
Angela G. VERIFIED CUSTOMER
Great customer service!
8/10/2024
Wanda C. VERIFIED CUSTOMER
????
8/10/2024
Michael C. VERIFIED CUSTOMER
Always trust evans to take care of me and my toyota! You are the best!
8/10/2024
Gerald K. VERIFIED CUSTOMER
John was great and friendly, and was able to answer mine and others questions.
8/10/2024
Monica P. VERIFIED CUSTOMER
No major concerns about the work done with the vehicle. I was really surprised the condition of the vehicle when I picked it up after the service. I had to wipe down the driver seat and both doors in the front due to oil/grease prints left over from when the car was being looked at. In the future, it would be greatly appreciated if the car interior would be checked for cleanliness. It was just disappointing to receive a car dirty after coming out from a maintenance that is done at a dealership. I just have higher expectations at the dealership as it is not Walmart or Jiffy lube.
8/9/2024
Tom H. VERIFIED CUSTOMER
I was taken care of right away. Everyone was really helpful. I was kept informed. No surprises.
8/9/2024
Not-Provided C. VERIFIED CUSTOMER
I am very grateful that I can depend on the team at Evans Toyota!