One of the best service adviser. She is a good listener. I am happy Faulkner has a good employee like Chanell
8/8/2025
Ms D. VERIFIED CUSTOMER
Chanelle went out of her way to make my service experience superb.
8/8/2025
Regina M. VERIFIED CUSTOMER
Very professional and knowledgeable on problems with my vehicle.
8/8/2025
Norma G. VERIFIED CUSTOMER
Chanell and all the team at Faulkner are a pleasure to deal with. I still bring my 2013 Corolla to the Faulkner/Trevose location for services.
I will be looking to possibly trade my vehicle in September for a 2025 Corolla.
8/8/2025
Patricia C. VERIFIED CUSTOMER
Not a long wait Chris got me in/out
8/8/2025
Sarah B. VERIFIED CUSTOMER
Great job!
8/7/2025
Barbara T. VERIFIED CUSTOMER
I was impressed with how fast I was out of there
8/7/2025
Leigh S. VERIFIED CUSTOMER
Props to Shannon he stepped up to help me while staff I was directly led to was busy with an another customer. He’s always very friendly, helpful and explains issues well so I understand.
8/7/2025
Lenora C. VERIFIED CUSTOMER
????
8/7/2025
Stuart S. VERIFIED CUSTOMER
Shannon was great, as always, and my LOF was done in no time!!
8/7/2025
Kenneth T. VERIFIED CUSTOMER
She's great
8/7/2025
Anju J. VERIFIED CUSTOMER
Good
8/7/2025
Luba Z. VERIFIED CUSTOMER
Excellent work
Thanks
The problem is gone
8/7/2025
Konstantin B. VERIFIED CUSTOMER
I m happy with the service
I will highly recommend
8/7/2025
Marie C. VERIFIED CUSTOMER
Get rid of Ai
8/6/2025
Elizabeth L. VERIFIED CUSTOMER
Shannon always provides excellent customer service and is proactive in the care of my treasured vehicle. He is a true gentleman and an asset to Faulkner Toyota.
8/6/2025
Michelle C. VERIFIED CUSTOMER
Long wait for an oil change. Got there at 10:27 for a 10:30 appointment and didnt leave until close to 1pm. The service advisor never checked in to report how the process is going or if things are okay or if something needs to be fixed. I asked the front desk associate how long the wait would be and she was dismissive and rude as well.
8/6/2025
Margaret R. VERIFIED CUSTOMER
Chanell is professional and friendly! Great customer service!