Completely satisfied! Shannon took care of all service needs of my Toyota!
7/23/2025
William G. VERIFIED CUSTOMER
Appreciated your thoughts for our options
7/23/2025
Robin F. VERIFIED CUSTOMER
I brought in my rav4 for the battery clip recall. I was told that I needed to purchase a new battery or the recall could not be completed. What??!!!
My battery still has lots of life left in it. I was feeling rooked. No discount was offered. In the end the clips were replaced and I signed a release form (which apparently many others have done as well because there’s a form for it.)
So although the check-in process was smooth and wait time was reasonable, I was not feeling happy.
7/23/2025
Melissa M. VERIFIED CUSTOMER
Dave, Richie, and Brian are the only reason I still go to Faulkner Toyota. Their dedication to the customer is above and beyond. Everyone should follow their example. Dave in particular went so far above his job description when he saw some random woman videoing my son playing in the kids room. He told me immediately so I could get him out, and really appreciated him telling me.
7/23/2025
Nydia C. VERIFIED CUSTOMER
Thank
7/23/2025
Robert A. VERIFIED CUSTOMER
Dave is always very nice and the team looks out for the well being of my Rav-4
7/23/2025
Mark O. VERIFIED CUSTOMER
Shannon was great.
7/22/2025
Jeffrey W. VERIFIED CUSTOMER
Excellent service and explained everything about the service. Even asked if I wanted coffee as it was a new machine
7/22/2025
Renee S. VERIFIED CUSTOMER
Just wish it wasn’t so expensive!!
7/22/2025
Jeffrey S. VERIFIED CUSTOMER
Excellent communication and done when promised. Cris was great.
7/22/2025
Neil S. VERIFIED CUSTOMER
You don’t answer the phone I called to say great job!!
7/22/2025
Edward S. VERIFIED CUSTOMER
Jason Brown, from our first meeting was very helpful and professional. I look forward to having further business with Toyota and Jason alike.
7/22/2025
Mohammed I. VERIFIED CUSTOMER
Excellent
7/22/2025
Fern M. VERIFIED CUSTOMER
Thank you, Chanell! It was a pleasure to work with you! A+
7/22/2025
Kimberly C. VERIFIED CUSTOMER
Friendly, helpful and efficient. Ty
7/22/2025
Beatriz M. VERIFIED CUSTOMER
Good service experience.Thank you
7/22/2025
Ivan G. VERIFIED CUSTOMER
Good job. I like your service
7/22/2025
Edward B. VERIFIED CUSTOMER
I don't like your new AI System. It promised me a rental that was not available when I arrived.The customer service staff was very helpful to me.