Long wait for an oil change. Got there at 10:27 for a 10:30 appointment and didnt leave until close to 1pm. The service advisor never checked in to report how the process is going or if things are okay or if something needs to be fixed. I asked the front desk associate how long the wait would be and she was dismissive and rude as well.
8/6/2025
Margaret R. VERIFIED CUSTOMER
Chanell is professional and friendly! Great customer service!
8/6/2025
Ruvim K. VERIFIED CUSTOMER
No comment
8/6/2025
Dennis B. VERIFIED CUSTOMER
Everything went smoothly as silk in less time than estimated.
Gratefully...
8/6/2025
Sheila L. VERIFIED CUSTOMER
The service manager could not have been nicer.
He let me know every step that was taken to service my car.
He did an awesome job!
8/6/2025
Christopher L. VERIFIED CUSTOMER
Great service and staff as always
8/5/2025
Teresa H. VERIFIED CUSTOMER
Excellent Service
8/5/2025
Stephen D. VERIFIED CUSTOMER
I sent an email all ready
8/5/2025
Robert W. VERIFIED CUSTOMER
Friendly competent service.
8/5/2025
Akkarajv S. VERIFIED CUSTOMER
None
8/5/2025
Joe G. VERIFIED CUSTOMER
Channel is the BEST. Give her a raise.
8/5/2025
Samuel W. VERIFIED CUSTOMER
There was a $20.00 dollars off coupon on brake service and it was not given to me on my bill for the brake service I had done on my 2014 Camry
8/5/2025
Christopher L. VERIFIED CUSTOMER
The staff was very professional, very helpful and service is always on time
8/5/2025
Steven S. VERIFIED CUSTOMER
Channel was great. She always takes care of my Cars. Channel is very Knowledgeable about the Toyota’s, and goes out of way to take care of my two Camry’s and My Wife’s 2025 Corolla LE. The Mechanic Mark Cahill is Excellent. He always Services my Toyota’s, and he does a great job. He is very careful with my Vehicles, because I am a real fussy Customer and he knows how I am . I Appreciate how he takes care of my cars. Faulkner is a great Toyota Dealership, I wouldn’t go anywhere else Thank You Steve Soltman
8/4/2025
Caren N. VERIFIED CUSTOMER
Very efficient! Great device!
8/3/2025
Lennis C. VERIFIED CUSTOMER
A job well done by Shannon Haughney and Friends !!!
8/3/2025
Pavel V. VERIFIED CUSTOMER
Chanell was fantastic in helping us !! She gets a 10 stars on a 1 to 5 she went above and beyond and we will be staying with your Toyota station. Thanks again Pavel and Angela !!!
8/2/2025
Oleg V. VERIFIED CUSTOMER
Thank you so much, all was good.
8/2/2025
Roberto C. VERIFIED CUSTOMER
Excellent service n front desk service n maintenance team ????????
8/2/2025
Valerie M. VERIFIED CUSTOMER
I never been so more please with anything in my life I love Toyota dealer and how they take care everyone that buys a car from them the people are so so nice and have so much respect just love it that's all I can say. You guys keep caring and taking care of your customers don't let nothing change you guys or no one⤠much love for real