Shannon NEVER fails to deliver exceptional service. I had to be towed from Bristol. There was a shop within two miles. I refused and insisted on Faulkner. Because of Shannon.
2/5/2026
Kevin B. VERIFIED CUSTOMER
I’m always impressed with Toyota Faulkner and their employees
2/5/2026
Deborah C. VERIFIED CUSTOMER
I like that I was able to drop off car and receive a link to see what the service technician saw and found with my car. And there was an option to select and authorize what work I wanted completed today. And I was able to reach my service representative who was extremely responsive to my questions. And once my car was done I received a timely notification that my car was ready and how long I would be able to pick up my car today! Great service on my Toyota Camry! Thank you!
2/5/2026
Lisa K. VERIFIED CUSTOMER
Excellent and quick customer service.
2/5/2026
Barbara K. VERIFIED CUSTOMER
I was very satisfied with Channel Lofton’s service. I was comfortable speaking with her. Channel also explained the repair works on the my car.
2/5/2026
Denys A. VERIFIED CUSTOMER
You good, thanks!
2/5/2026
Timothy B. VERIFIED CUSTOMER
Chris was amazing. Thank you so much for fixing the heat it is so nice to have a warm car !
2/5/2026
Serghei Z. VERIFIED CUSTOMER
Professional!
2/4/2026
Michael L. VERIFIED CUSTOMER
He was excellent
2/4/2026
Kenzi M. VERIFIED CUSTOMER
Excellent service and care, as always!!
2/4/2026
Christina B. VERIFIED CUSTOMER
Shannon was very professional, explained the process and what to expect while waiting, so there was no surprises. I was in and out in no time.
2/4/2026
Aaron B. VERIFIED CUSTOMER
Shannon is always a pleasure to work with. He is always fair with his assessment and never pushes. I also appreciate how long he has been our rep. It is a good feeling knowing that you're consistently working with the same person.
2/4/2026
David F. VERIFIED CUSTOMER
Good.
2/3/2026
Sally T. VERIFIED CUSTOMER
Shannon was very friendly and provided excellent service. Thank you.
2/3/2026
Linda D. VERIFIED CUSTOMER
Chanell was wonderful. She went above and beyond to help me.
Kept me informed about what was happening.
I will gladly have her as a service person again. I give her a 10
2/3/2026
Evelyn B. VERIFIED CUSTOMER
Cristhofer was patient and kind and made this a pleasant experience. He is an example of excellent service!
2/3/2026
Nadezhda S. VERIFIED CUSTOMER
Hi! Chanell was very helpful.Thanks!
2/2/2026
Carol C. VERIFIED CUSTOMER
very quick and efficient service that I appreciate