Shannon performed “AWESOME “ in his job being my service advisor for the last approximately 10-15 years!
He is the only reason why I deal with Faulkner Toyota!
2/12/2026
James L. VERIFIED CUSTOMER
Channell is AWESOME: so very kind and compassionate and very thorough. She gave very clear expectations and instructions and followed through at every step.
2/12/2026
Alexander T. VERIFIED CUSTOMER
Mechanic did not hear noise i was complaining about. I drove my vehicle with service adviser(maneger) a d he heared noise.
He said come back k in 5000 miles.
Also he said it was not normal driving condition.
I owe 3 cars, different brands Honda CR-V, Nissan Rogue, and Toyota GHH.
Only Toyota makes that CV joint noise .
Driving condition is the same- left or right turn with hard acceleration. I think Faulkner Toyot
a doesn't want my business.
2/12/2026
Marquita G. VERIFIED CUSTOMER
Service experience went great as usual. Chanell is the best!
2/11/2026
Edward K. VERIFIED CUSTOMER
I am pleased at the fast service by your team.
2/11/2026
Tomas L. VERIFIED CUSTOMER
Christhofer was clear and friendly. He went over for my visit and told me how long car will without any issue. He keeps me updated through messages on my phone.
2/10/2026
David U. VERIFIED CUSTOMER
Great emergency service for mixing window washer fluid into my antifreeze reservoir /can’t cross contaminate so AAA flat bed to Faulkner/trevose car arrived and checked for anti freeze contamination/ none found / radiator flush and replaced antifreeze with new …only took 48 hours to get car back including AAA flat bed towing !! Thank you Faulkner/trevose service department !!
2/10/2026
Terry M. VERIFIED CUSTOMER
can I pick up my car tomorrow?
2/10/2026
Helen R. VERIFIED CUSTOMER
I am satisfied with the service. All staff members are very professional and nice to deal with. Waiting was completely comfortable. I’m always happy with service that’s why I keep coming back. I trust the mechanics. Thanks for taking care of my car.
2/10/2026
Michael M. VERIFIED CUSTOMER
Will do the survey
2/10/2026
Mathew A. VERIFIED CUSTOMER
Good
2/10/2026
Kimberly T. VERIFIED CUSTOMER
It was a great very easy experience!!!
2/10/2026
John P. VERIFIED CUSTOMER
Rich and Chanell are assets to Faulkner! Me and all my family buy only from Faulkner and it’s mostly due to the outstanding people you have in place! From Rich and Chanell to Tim sexton and Tom over at Hyundai A class across the board
2/10/2026
Jill T. VERIFIED CUSTOMER
Always pleasant atmosphere
2/8/2026
D VERIFIED CUSTOMER
Shannon was very helpful and professional.
2/7/2026
Carol E. VERIFIED CUSTOMER
Love working with Chanell. She’s awesome.
2/7/2026
Deborah J. VERIFIED CUSTOMER
We have been going to Shannon for many years. We trust him with the care and maintenance of our vehicles.He is the best!
2/7/2026
Seth R. VERIFIED CUSTOMER
Shannon was very helpful and made the service process much much easier. He gave me a run down of what to expect and explained things perfectly. Really appreciated it very satisfied!