I had a good experience and would recommend Shannon to a friend.
1/16/2024
Richard D. VERIFIED CUSTOMER
Great process, was in and out on time. Chanelle was excellent
1/16/2024
Patricia D. VERIFIED CUSTOMER
I had to drive from cherry hill and was kept waiting for one and a half hours.
1/16/2024
Abraham T. VERIFIED CUSTOMER
Thanks
1/16/2024
Barbara T. VERIFIED CUSTOMER
Shannon is just great and so is the mechanic who helped my heater fan was making a terrible noise. Turns out a critter had gotten in to the fin compartment and died there. Fortunately it did not chew any wires. I cannot say enough about Shannon and the mechanic who cleaned out the bones for and debris He is my hero.
1/16/2024
Raisa A. VERIFIED CUSTOMER
My appointment was for 10:30 AM and I didn’t leave until almost 12pm. I don’t think an oil change should take an upmost for Almost 2 hours.
1/16/2024
Mary Y. VERIFIED CUSTOMER
I don't like all these texts.
1/16/2024
Michael S. VERIFIED CUSTOMER
As as always you guys are the best
1/16/2024
Grey Nuns. VERIFIED CUSTOMER
Thanks Shannon for your great service
1/16/2024
Jacqueline D. VERIFIED CUSTOMER
Chanell was great. Very informative and always available for an update. The only one negative is the price of labor was way over the price of my parts needed. I will not be back for that reason.
1/16/2024
Seena K. VERIFIED CUSTOMER
I did not get the desired results I wanted. I was supposed to get a call from the service advisor. I requested for service manager yesterday and was told he was in a meeting. I was told I will get call yesterday about the issue but did not get. I am going to complain toyota itself directly. Less knowledgeable and wasting customer time. I am recently getting very bad service from you guys. I had been coming for the last 10-11 years continually . Your quality of service is not of a Toyota standard.
1/16/2024
Martin D. VERIFIED CUSTOMER
Always great service at Faulkner Toyota. I tell everyone about the great history I have with this dealership.
1/16/2024
Diana C. VERIFIED CUSTOMER
Rich and Cris did a great job - I was very happy
1/16/2024
Richard B. VERIFIED CUSTOMER
Very satisfied. All questions answered and good advice given.
1/16/2024
Christopher L. VERIFIED CUSTOMER
The staff and service were excellent.
1/14/2024
Ciro E. VERIFIED CUSTOMER
Thank you !
1/13/2024
Maria F. VERIFIED CUSTOMER
He did a great job and provided all the details for the repairs needed to my car!