My Service Advisor was extremely helpful and patient. He is an asset to Faulkner. My wait was short and pleasant. The Lady at the desk was pleasant.
3/24/2026
Anthony C. VERIFIED CUSTOMER
Always a great experience!
3/24/2026
Kyle W. VERIFIED CUSTOMER
Shannon was great! Thank you!
3/23/2026
Mohammed I. VERIFIED CUSTOMER
Excellent service
3/22/2026
Taylor S. VERIFIED CUSTOMER
chanell was very personable and easy to work with.
3/22/2026
Christine C. VERIFIED CUSTOMER
Chanell was exceptional!!! Professional & superb at customer service!
3/21/2026
Jeanne O. VERIFIED CUSTOMER
My service was excellent!
3/21/2026
Jakine S. VERIFIED CUSTOMER
After 2 days in the service dept, System malfunction alert not resolved. Vehicle returned to me while waiting for resolution. Drove less than a mile and system malfunction alert came on again.
3/21/2026
Joan S. VERIFIED CUSTOMER
I sent my daughter as I wasn't up to going. She said everything went well & the tech gave her some valuable tips on her fab. Thank you very much.
3/21/2026
Joseph C. VERIFIED CUSTOMER
Shannon is the only person I want running the show when it comes to my car. I'm not ah phone guy so he give me ah print out told me what took place without the eyeball roll. Rating 5 out of five star. Hay Faulkner this guys ah keeper!!!
3/21/2026
Sarah S. VERIFIED CUSTOMER
Thank you. I feel confident that Cristhophet made sure my car remains safe.
3/21/2026
Joann W. VERIFIED CUSTOMER
Explained everything thoroughly. Courteous without being condescending.
3/20/2026
Timothy V. VERIFIED CUSTOMER
Thanks for the excellent service
3/20/2026
Gregory S. VERIFIED CUSTOMER
Shannon was very professional and helpful from the start, he’s an asset to your company and deserves recognition for his outstanding customer service.
Thanks- Greg Schwab
3/20/2026
Jessica G. VERIFIED CUSTOMER
Chanell is a first class service expert who puts her customers first and treats them like family.
3/20/2026
Samuel M. VERIFIED CUSTOMER
Excellent service as always
3/20/2026
Jude F. VERIFIED CUSTOMER
Smooth service, offered a loaner when parts needed to be ordered, which was very helpful to me and my time, so I appreciated it greatly
3/20/2026
Yefim G. VERIFIED CUSTOMER
Special thanks to Shannon H.
3/20/2026
Todd A. VERIFIED CUSTOMER
Dave martini is an excellent service advisor. He puts a lot of time into being through all. I feel like he really goes to bat for me the customer. Yes, I am completely satisfied with the service that is provided with him at the helm.
3/20/2026
Edward W. VERIFIED CUSTOMER
Toyota and Faulkner should have more employees like Chanell.