Cris is the absolute best!! I specifically schedule all my maintenance with him because of his thoroughness and attention to detail. Cris goes above and beyond!!
3/16/2026
Edwin R. VERIFIED CUSTOMER
From the moment I went through the bay doors I was greeted with respect and politeness and the same it was when the service was done thank you and have a wonderful day.
3/15/2026
Francis F. VERIFIED CUSTOMER
Faulkner Toyota is the best. I ALWAYS have my Highlander serviced at Faulkner, The decision to do so was made in 2021.
3/14/2026
Mitch L. VERIFIED CUSTOMER
Thank you! Chanel and company are very professional and helpful.
3/13/2026
Gregory L. VERIFIED CUSTOMER
Always on point, always friendly everyone in service is such a pleasure to deal with
3/13/2026
Samuel M. VERIFIED CUSTOMER
Excellent service!!
3/13/2026
Michelle H. VERIFIED CUSTOMER
Thank you for keeping my vehicle in top top shape. Always a wonderful experience getting car serviced.thank you
3/13/2026
Noemi M. VERIFIED CUSTOMER
I truly love this location and the staff. Thank you so much for accommodating me and making my day so much easier.
3/12/2026
Mary B. VERIFIED CUSTOMER
As always, Shannon was friendly, professional and super helpful.
3/12/2026
Tatyana A. VERIFIED CUSTOMER
I received today great service with my car and I think I have got myself a perfect person for my future services Christoper Montero. He took time and talk to me about my car condition, answered all my questions. Thank you , Chris.
3/12/2026
Katelynn B. VERIFIED CUSTOMER
I felt better after leaving, knowing my car is safe and taken care of. Thank you to Chris and the rest of the team! Always a pleasant experience.
3/12/2026
Mitch L. VERIFIED CUSTOMER
Everyone was amazing! Professional and helpful! Yet when I got my car back, I now am having difficulty with working my A/C knobs and air flow knobs. Everything else was great!
Mitch
3/12/2026
Douglas H. VERIFIED CUSTOMER
Everyone was helpful nice and professional great experience
3/12/2026
Paula M. VERIFIED CUSTOMER
She went above and beyond very pleasant and efficient and people friendly
3/12/2026
Sadie S. VERIFIED CUSTOMER
I had an exceptional experience working with Shannon in the service department. From the moment I arrived, he handled a stressful situation with professionalism, patience, and genuine care.
My vehicle unexpectedly broke down, and he immediately stepped in to help assess the situation and guide me through what needed to happen next. What really stood out was how clearly he communicated everything—he took the time to explain the issue, discuss options, and make sure I felt informed rather than overwhelmed.
In an industry where customer service can sometimes feel rushed or transactional, he truly went above and beyond. He treated my situation with urgency and empathy, kept me updated throughout the process, and made sure I was taken care of while my car was being handled.
3/11/2026
Robert N. VERIFIED CUSTOMER
There was a breakdown in communication between the part needed on my Tundra and service team. I was in lay November and needed a part. I called this week to find out if the piece got there. I was told it was. I never got notified it came in.
3/11/2026
Daniel S. VERIFIED CUSTOMER
Smooth service appointment
3/11/2026
Steven G. VERIFIED CUSTOMER
A few hours after coming home, the "check engine" light came on in our Toyota Sienna. I called the Service Department but no one answered. I have service scheduled for our Camry for tomorrow THU 12MAR at 8:45 PM. I would like to bring the van back in ASAP as we have interstate travel planned in the near future. Thanks.
3/11/2026
Janet C. VERIFIED CUSTOMER
Chris was very courteous and professional
3/11/2026
Jacob G. VERIFIED CUSTOMER
I was very impressed with thee professionalism of the staff