Shannon was extremely helpful and I really appreciate him his service for me today makes me want to come back to Faulkner every time. I trust him and Faulkner to take care of my vehicle no question
1/9/2025
Daniel B. VERIFIED CUSTOMER
Everything was done within a reasonable time period.
1/8/2025
Donna D. VERIFIED CUSTOMER
Chris was very accommodating!
1/8/2025
Edward K. VERIFIED CUSTOMER
Only problem is they recommended they change the interior filter which I personally changed three months and 3000 miles ago.
Was not required !
1/8/2025
Joseph F. VERIFIED CUSTOMER
He was very courteous and answered all my questions
1/8/2025
Jitendrakumar P. VERIFIED CUSTOMER
Nice job
1/8/2025
Sean D. VERIFIED CUSTOMER
She was amazing and really helped me.
1/8/2025
Leonides R. VERIFIED CUSTOMER
Was done quickly.
1/7/2025
Glenn M. VERIFIED CUSTOMER
Always satisfied with Shannon as a service writer.
Five stars ????
1/7/2025
Jacqueline P. VERIFIED CUSTOMER
The most expensive oil change I have ever paid for my car!
1/7/2025
Jill T. VERIFIED CUSTOMER
There's no hesitation when it comes to having our vehicle serviced.
Ty
1/5/2025
Yuliya M. VERIFIED CUSTOMER
Great service!
1/5/2025
James S. VERIFIED CUSTOMER
Excellent service
1/4/2025
Karen N. VERIFIED CUSTOMER
Chanell Lofton is amazing. Her personally, is outstanding and above and beyond. Words are too little for a person who does her best to satisfy her customers.
1/4/2025
Christopher L. VERIFIED CUSTOMER
The dealership experience has always been great for myself and my family. Your staff goes beyond expectation.
1/4/2025
Shawn D. VERIFIED CUSTOMER
Wait til was too long. Appointment was 7:45 and car was not done til 9:25. Was told I didn’t need oil change but I always get an oil change after breaking in a new engine. I come from a family of mechanics. Was surprised at the price. $145 for an oil change and oil was $16.06 a quart! My friend has a brand new Crown, same engine, oil, and filter and paid with tax $94. I live in Warrington could’ve went to Thompson Toyota but I took the car to where I bought it because I know how service advisors look down to customers who bring in cars from other dealers.
1/4/2025
Pamela B. VERIFIED CUSTOMER
Faulkner, had my car for a month! I wouldn’t trust anyone with my car that long…but “Faulkner!” And of course Shannon! In fact, everyone at Faulkner! Faulkner, knows my car “is my legs,” as a handicapped driver! They won’t release my car to me until it’s “safe to drive!” I’ve purchased five Toyota’s, everyone but one, has been purchased from Faulkner! Everyone, there from “drive-in to cashier, “are the best there is!”
1/4/2025
Mohammed I. VERIFIED CUSTOMER
Excellent
1/3/2025
Patricia B. VERIFIED CUSTOMER
It was an extremely long wait time
1/3/2025
Michael G. VERIFIED CUSTOMER
2 hours for an inspection and oil change with
An appointment? The day after new year's, when waiting roomb was empty!