Faulkner Toyota Trevose Auto Repair Service

Hello, I was booked today for an oil change at 12:45 pm, stood waiting at the gate for 15 minutes, and left the service at 4:00 pm, I can’t understand that it takes a maximum of an hour and a half. But my result is 3 hours of waiting. You need to manage your time correctly!!! I’m not happy at all, if it weren’t for my service that I pay for an oil change, I wouldn’t have come back!!!!

Shannon gave me great service as usual. He handled a couple issues I had with my new Land Cruiser and made sure I left satisfied.

Everyone was so helpful at Faulkner Toyota.

It was a very fine experience , at a very reasonable price.

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Thank you, David! He helped me a lot, found time for me and I was able to continue my work that day. This is my 2nd wonderful experience with David.

Thank you for the service!

Extremely accommodating and compassionate.

Very knowledgeable service advisor and very nice person to work with.

Mr Shannon does his great work. I am really satisfied with his service. This is the second time when he provided all necessary things with my car. He is very polite and attentive! I appreciate him!

Shannon was very nice and knowledgeable

I was very pleased ????...

I was really impressed with the level of professionalism and knowledge displayed during my visit today. This was my first visit to Faulkner Toyota however it will not be my last. Thank you for your wonderful service. Chanelle you are awesome!

Hello, I bought and got my 2024 Toyota Sequoia from Faulkner Toyota Trevose Dealership on June 25th, 2024. I recently gave my 2024 Toyota Sequoia for the sunroof repair since it was leaking when it rained. I picked up my vehicle on Friday, November 22, 2024, at night. I noticed the next day in the morning that the workers had broken my dashcam housing, the sunshade was off the track from both sides, and a few other things during their repair process were broken. The sunshade doesn’t stay stiff. I installed a rain sensor cover with a dashcam with the lock clips, but they were broken including the original factory assembly lock clips where the rain sensor was during the repair of the sunshade. They fixed the leakage that was happening from the sunroof, but they broke a few other things. When they gave it to me, the interior was in a dusty condition. The worker’s greasy fingerprints were on the sunshade. I have taken photos and videos of everything. I am not satisfied at all with the work, so we need to sort this problem out.  My friends and family recommended I buy from BMW, Audi, Mercedes, Honda, and Range Rover, but I’ve been with the Toyota family for more than 25 years. I trusted Toyota and I bought my vehicle from Toyota, but I am very disappointed in this. The material of the dashboard, doors, etc, is low quality. I will not be buying from Toyota anymore and will not be recommending anyone to buy from Toyota. I also faced problems and bad experiences with the Faulkner Toyota Trevose dealership’s service.

My girl Chanell is the best thank you for always taking care of me and my van????

Shannon is very clear with all information.

Service very good.That’s for service Job done for 25 minute! Thank you Cristhofer Montero for helping me! Ida O

Great job and everyone friendly and pleasant!!!

Everyone was very professional from the fellow that met me when I pull my truck into the bay, to Shannon and the young lady who checked me out!!

Efficient & professional, always a pleasant experience