Shannon provided thorough service by effectively communicating all that needed to be done with my truck and had me leave in a timely manner. Thank you!
2/25/2025
William C. VERIFIED CUSTOMER
Excellent service as usual!!
2/24/2025
Clinton S. VERIFIED CUSTOMER
Great service, great people.
2/23/2025
James H. VERIFIED CUSTOMER
Everything was easy and done quickly.
2/22/2025
Bruce D. VERIFIED CUSTOMER
Thank you too.
2/22/2025
Ruth D. VERIFIED CUSTOMER
Excellent excellent customer service
2/22/2025
Sharon C. VERIFIED CUSTOMER
Thank you.
2/22/2025
Nicole H. VERIFIED CUSTOMER
Took care to make sure everything was working properly before finishing the service
2/21/2025
Nicole H. VERIFIED CUSTOMER
Quick to help diagnose problems and uses easy to understand vocabulary
2/21/2025
Nicole H. VERIFIED CUSTOMER
Very through and willing to find out what is wrong
2/21/2025
Heather L. VERIFIED CUSTOMER
Chanell was so pleasant and friendly. She has been the most pleasant to engage with at any toyota dealership that I have been to. She made me feel relaxed. I always appreciate the video of my car. Thank you.
2/21/2025
Danielle D. VERIFIED CUSTOMER
Chanell did a great job and kept me informed about my service.
2/21/2025
Michael S. VERIFIED CUSTOMER
She is the absolute best. Great service, professional, An asset to Faulkner Toyota !!!
2/21/2025
Bakhtiyor S. VERIFIED CUSTOMER
All good
Thank you
2/21/2025
John D. VERIFIED CUSTOMER
Dave was amazing. Very professional. He certainly is an asset to the dealership.
2/21/2025
Matthew G. VERIFIED CUSTOMER
Service was great and experience was great as well!
2/21/2025
Michael M. VERIFIED CUSTOMER
Loved the service and Shannon’s advice. I wouldn’t sell this car for anything!
2/21/2025
Hermenegilda S. VERIFIED CUSTOMER
Great job
2/20/2025
Jim J. VERIFIED CUSTOMER
Great service and great people at Faulkner Toyota service center.
2/20/2025
Paul K. VERIFIED CUSTOMER
1. I could not get through on the phone to check on the status of my vehicle. I had to drive to the dealership,
2. I had to wait almost a 1/2 hour just to speak to my service rep because he was on the phone. There were 3 other reps there that wouldn't help me. Finally the manger came out and told them to help people.
3. After talking to me my rep and being told my car wasn't done yet, I told him I would be in the waiting area. He ended up calling me and said he didn't remember me saying I was going to wait. I was waiting for almost an hour for my car to be done. It was dropped off at 7:30 AM and not finished until after 2:30.