Excellent service & great assistance from Chanell including helping me find a ride home from dealership & back to dealership to wait for my car’s service to be completed. Extremely nice employees at this Dealership …very eager to help customers in any way.
2/11/2025
Erin C. VERIFIED CUSTOMER
Shannon rules
2/11/2025
Jeffrey B. VERIFIED CUSTOMER
I was very satisfied with the work on my car and very pleased with Chanel and your customer service Person. …. Thank You for your service.
2/11/2025
William C. VERIFIED CUSTOMER
Shannon was professional and knowledgeable about my vehicle. He took time to listen to the issue and addressed my concerns.
2/11/2025
Joseph Z. VERIFIED CUSTOMER
I checked in around 1:24 pm for my 1:30 pm appointment. I promptly received the link to my check-in documents and video and then never received anything else. My vehicle was in for a tire rotation and an oil change. I sat and waited for two hours as the waiting room turned over. I watched as people who walked in up to 45 minutes after me got their vehicle and were able to leave. At around 3:14 pm, I texted my service advisor, David Martini, but never heard back. When I walked up to the front desk at 3:24 pm, they had to go find out what was going on, and magically, my vehicle was done at that point.
I was never spoken to about anything, never received my safety inspection report, or anything to review. It seemed as if I was forgotten, and only my speaking up prompted the return of my vehicle. Not to mention that I received an email asking me about my service and a text message requesting that I complete a favorable survey well before I actually ever got my vehicle back.
2/11/2025
James B. VERIFIED CUSTOMER
My service visit could not have been any better.
2/11/2025
Sergiy S. VERIFIED CUSTOMER
Great job!
2/10/2025
Sylvia P. VERIFIED CUSTOMER
Chanel was very professional, helpful and kind. I highly recommend her for any questions or concerns. Thank you !
2/9/2025
Wanda T. VERIFIED CUSTOMER
A one serving
2/9/2025
Chynarkan K. VERIFIED CUSTOMER
I am very pleased with the work done.
2/9/2025
James F. VERIFIED CUSTOMER
Thank you!
2/9/2025
James E. VERIFIED CUSTOMER
Thanks!
2/9/2025
Sheila L. VERIFIED CUSTOMER
Thanks to Rich Bonino for taking such good care of my Prius.
Work was completed sooner than I expected.
My Prius looks fantastic!!
2/9/2025
Howard R. VERIFIED CUSTOMER
The service manager did not fully explain the service that was getting done. No price was ever discussed. My wife felt that she was being taken advantage of. We won’t be coming back for service for this car.
2/8/2025
Michael A. VERIFIED CUSTOMER
Chanell was great from delivery thru service till pickup.