The only disappointment is with out my knowledge they charge my card for $16.50 .. i ask Edward and he said he did not know what it is .. finally told me because if the loaner .. that never happened before .. beside what's make me mad someone charge me with my authorization to use my card i had to call my bank and they had to cancel my card .. Edward is perfect he always take care of me .. i just did not appreciate who ever did that .. with out my authorization using my card .
8/19/2023
Jessie L. VERIFIED CUSTOMER
Thank you
8/19/2023
Cynthia L. VERIFIED CUSTOMER
The service was amazing. Thank you so much again for making it so easy for your customers.
8/19/2023
Reina G. VERIFIED CUSTOMER
Great customer service! David answered all my questions and helped me understand the process. Thank you!
8/19/2023
Renee M. VERIFIED CUSTOMER
Helpful guy!
8/18/2023
Pam H. VERIFIED CUSTOMER
It was a pleasure working with Bryan!
8/18/2023
Cynthia H. VERIFIED CUSTOMER
Bryan Stover is an exceptional service writer. Very happy with the service I receive at Lexus in Valencia.
8/18/2023
Carlos C. VERIFIED CUSTOMER
David was a real help with the car and helping me get a ride home and back.
8/18/2023
Kayla M. VERIFIED CUSTOMER
Thanks Darin
8/17/2023
Marcia A. VERIFIED CUSTOMER
Ms Torres was very professional and exceeded my expectations. She was so helpful with all my questions and answered them in a very positive manner. The customer Service she provided was excellent.
8/17/2023
Dianna B. VERIFIED CUSTOMER
Seneca was great! She helped me understand why I had difficulties getting through to make an appointment, she was personable, professional and efficient.
8/17/2023
Cynthia H. VERIFIED CUSTOMER
David was great!! He keep me informed on the process of my service. I was completely satisfied with the service David and the Lexus team provided.
8/17/2023
Omar D. VERIFIED CUSTOMER
David was amazing. Definitely coming back here to get my car serviced!
8/16/2023
Jocelyn M. VERIFIED CUSTOMER
Good service thank you
8/16/2023
Eleanor M. VERIFIED CUSTOMER
????
8/16/2023
Roderick K. VERIFIED CUSTOMER
Ed was very professional and and helpful.
8/16/2023
Emalyn G. VERIFIED CUSTOMER
Edward is always professional and have a lot of knowledge regarding the services that is needed for my vehicle, I appreciate Edward so much for always taking care of me. thank you Edward for your hard work, you are greatly appreciated.
8/16/2023
Susan S. VERIFIED CUSTOMER
Great experience, Senecca is awesome.
8/16/2023
Editha D. VERIFIED CUSTOMER
I’m satisfied that I had a chance meet with David. He was thorough with the questions and answered them.
8/15/2023
Corazon B. VERIFIED CUSTOMER
Mr Ventura was ao welcoming, polite, attentive and very corteous. I wish Lexus will have more of his kind!