Thank you, Scott. I ask a million questions and Scott answers with Kindness & Respect. During a warranty coverage service visit he handled everything and I appreciate his updates and consistent communication during my car service. Professional and an asset to Keyes Lexus of Valencia.
9/14/2023
Brian P. VERIFIED CUSTOMER
David, Was very professional and personable during my visit at Lexus. I appreciated his honesty to my questions and concerns, about the warranty process..
9/14/2023
Elmer A. VERIFIED CUSTOMER
Thank you for taking care of my vehicle, the process was very fast and smooth
9/14/2023
Lynn B. VERIFIED CUSTOMER
David was very kind & helpful
9/12/2023
Chris F. VERIFIED CUSTOMER
Excellent service as usual.
9/11/2023
Lori T. VERIFIED CUSTOMER
David was very understanding and attentive.
9/11/2023
Kenneth O. VERIFIED CUSTOMER
Total professional who knew what I needed to get done. Was able to accommodate without a appointment. Explained what needed to get done and why. Will use this Service Advisor again. Company should be glad to have him working them
9/10/2023
Evelyn S. VERIFIED CUSTOMER
Edward was great! Thank you!!
9/9/2023
Monica L. VERIFIED CUSTOMER
His service was great…explained all components of my 15K Service.
I appreciated both the conversation and the thorough job the Service Team did all within the timeframe I expected.
9/9/2023
Argine B. VERIFIED CUSTOMER
Great customer service
9/9/2023
Laura M. VERIFIED CUSTOMER
I am looking forward to the survey to compliment the excellent service I received with Lexus and David.
9/9/2023
Linda M. VERIFIED CUSTOMER
Hello Lexus team,
This was my first visit for my 5000 mile scheduled appointment for my RX350h AWD.
David Ventura was professional and helpful answering all my question I had on my new vehicle. He is very knowledgeable, friendly, and kind.
Thank you for such an amazing first visit!
Sincerely,
Linda M
9/9/2023
Aida B. VERIFIED CUSTOMER
Great service Senecca????
9/9/2023
Ana R. VERIFIED CUSTOMER
Scott is terrific!
9/9/2023
Brian W. VERIFIED CUSTOMER
Edward was great as always
9/8/2023
Bettina K. VERIFIED CUSTOMER
Scott is the best.
9/8/2023
Glori D. VERIFIED CUSTOMER
Lexus as a whole didn't earn 5 stats because you had my car for a month and a half, you returned it to me a few weeks ago, N UT as soon as I left the shop the check engine lights came on and I had to return. Then I was told I needed a battery when that wasn't the case for the previous month, only after it sat for a month. David was a good service advisor and a few managers including Yhaya were very helpful
9/8/2023
Mariafe S. VERIFIED CUSTOMER
Edward is the best consultant at Lexus Valencia. Best customer service by far!