Car had a high pitch scrretching sound when driving. Never had that problem Brought in for 150 maintenance . Bringing it back.
7/15/2024
Bola O. VERIFIED CUSTOMER
David Ventura's customer service was exceptional. My experience at Lexus of Valencia was good.
7/14/2024
Eugene Flowers. VERIFIED CUSTOMER
Bryan is awesome as always. Always appreciate his help and service.
7/14/2024
Tanisha B. VERIFIED CUSTOMER
Brian was very thorough and explained all repairs in detail.
7/14/2024
Elsa M. VERIFIED CUSTOMER
Scott is the best!!
7/14/2024
Wendy R. VERIFIED CUSTOMER
As always Scott was great always a good experience at Lexus getting our car serviced.
7/14/2024
Marijo B. VERIFIED CUSTOMER
Thanks
7/14/2024
Lana D. VERIFIED CUSTOMER
Brian is the best! Always helpful and professional!
7/14/2024
Barbra G. VERIFIED CUSTOMER
David was very helpful and provided excellent customer service. I appreciate his thoroughness and explanation for what I needed for my service appointment and then the follow up once service was completed.
7/13/2024
Casie J. VERIFIED CUSTOMER
Edward is amazing! Super kind and makes sure I’m taken care of. Thank you!!
7/13/2024
Barbara C. VERIFIED CUSTOMER
The service dept had no one to greet us was totally unorganized and on the rude side. I understand that there is a remodel going on, however this was obviously not the first day. Then when I went across the street for the waiting room, there was absolutely no a/c. Yet the front sale area was much cooler as they had several fans around. I mentioned not as I left and was told “that’s the way it is”. When I returned to pick up my vehicle it was basically the same attitude as when I dropped off. I had to go looking for someone to find my service person who was not Robert but Scott
Definitely not worth the hour drive to be treated so poorly. At this point I’m sorry I leased this vehicle. Also I’m having a couple of other issues with the vehicle but was told I’d need to make another appointment to review them.
I’ll be looking for a different dealership to take it to in the future and it will not be owner by keys
7/13/2024
John C. VERIFIED CUSTOMER
The working conditions for Scott is horrific, he along with his team should be commended.
7/12/2024
Ramon P. VERIFIED CUSTOMER
Horrible communication and customer service
7/12/2024
Kayla M. VERIFIED CUSTOMER
Darin always goes above and beyond
7/12/2024
Don F. VERIFIED CUSTOMER
Bryan was very friendly and helpful
7/12/2024
Jamie B. VERIFIED CUSTOMER
Bryan is the reason why I come to your location! He goes above and beyond, and I appreciate his kindness, and I appreciate how informed he keeps me.
7/11/2024
Aileen G. VERIFIED CUSTOMER
Bryan is always so nice to deal with.
7/11/2024
Jodie T. VERIFIED CUSTOMER
Bryan is the best service provider I have ever worked with. He goes the extra mile everytime.
Thank you, Bryan!
7/11/2024
Jerry W. VERIFIED CUSTOMER
Bryon did a great job didn’t try to over sale any services Appreciate that
Jerry
7/11/2024
Darlene P. VERIFIED CUSTOMER
Very pleased with Edward and the service he provides