Brittan is an excellent service representative. I also appreciate Bud Barnett’s personal attentiveness.
10/31/2023
John B. VERIFIED CUSTOMER
Courteous and informative.
10/27/2023
Jennifer K. VERIFIED CUSTOMER
Always quick & wonderful customer service. Super clean and the landscaping on the lot is amazing.
10/27/2023
Leandro G. VERIFIED CUSTOMER
excellent service thank!!
10/26/2023
Jared S. VERIFIED CUSTOMER
Kimberly was terrible. She claimed my warranty only covered 90,000 miles. I payed over $1000 out of pocket. Come to find out my warranty was good for 125,000 miles. I was only reimbursed $300 because I had 4 spark plugs and coils replaced when I only needed one replaced, that’s all the warranty covered because I only had 1 bad spark plug. She was rude and came off annoyed when I asked her to simple questions that pertained to her job. I’m very upset with Thompson Honda and believe she should be fired.
10/25/2023
Imad K. VERIFIED CUSTOMER
Thanks
10/25/2023
Chester F. VERIFIED CUSTOMER
Courteous, friendly, helpful, carefully reviewed the final bill with us - can't ask for more than that.
10/24/2023
Marsha W. VERIFIED CUSTOMER
Very friendly and helpful. Pleasant surroundings in waiting area. Thank you!
10/24/2023
Rose H. VERIFIED CUSTOMER
Very satisfied. Thank you
10/24/2023
Greg B. VERIFIED CUSTOMER
Yy
10/21/2023
Richard M. VERIFIED CUSTOMER
You always put your customer first. That is hard to find in the time we are living in now. Thank you.
10/21/2023
Alice H. VERIFIED CUSTOMER
Great service, very nice people to work with.
10/20/2023
Yong P. VERIFIED CUSTOMER
Great service!
10/19/2023
Terry M. VERIFIED CUSTOMER
In for an oil change and tire rotation. Took only about 45 minuets They showed me the inspectiona they did I was satisfied
10/17/2023
Michael P. VERIFIED CUSTOMER
Thanks, Brittan even took time to discuss and explain future maintenance needs.
10/14/2023
Brenda F. VERIFIED CUSTOMER
Thanks again for the great ???? service!
10/14/2023
Mary S. VERIFIED CUSTOMER
Great customer service with a follow up call and update with services provided
10/14/2023
Doris W. VERIFIED CUSTOMER
None
10/14/2023
Bradley B. VERIFIED CUSTOMER
I am as happy with my Honda and service as the day I bought it. Thank you.
10/13/2023
Emily H. VERIFIED CUSTOMER
I was very disappointed to take off work and drive 30 minutes from my home to sit for 40 minutes on Monday at Honda only to be told they didn’t have the part needed to fix my car and that I would have to come back on Wednesday. This meant driving up again, taking off work again, and wasting more gas. I understand that mistakes happen, the parts should have been ordered and they weren’t and that’s ok. My problem is I was never offered so much as an “I’m sorry for your inconvenience.” In fact I was told they didn’t have the parts because the person that did the checking didn’t realize they would need it and that I didn’t agree to it being fixed the day it was discovered during an oil change. So not only no apology, but it was made to seem like my fault that the part was not ordered to fix the car. I even called before I left my house to confirm my appointment. I usually have a wonderful experience at Honda with very friendly service but unfortunately this was not the case with my most recent visit.