Very polite and concerned about doing the job. Thanks.
5/29/2026
Laura D. VERIFIED CUSTOMER
Very good service!
5/28/2026
Randall V. VERIFIED CUSTOMER
James was very helpful by keeping me updated on what was going on with my car. James also showed me how to make changes on my parking brake system which I greatly appreciated.
5/28/2026
Jackie A. VERIFIED CUSTOMER
They are always good at getting me in at first thing in the morning. The staff are always kind and very helpful. Thanks for a great experience every time I am there. Have a blessed day.
5/28/2026
William B. VERIFIED CUSTOMER
James was pleasant and friendly as usual.
5/26/2026
Christine S. VERIFIED CUSTOMER
Your staff accommodated my need for a Saturday appointment for my 4 updates/recalls. I live an hour away and work M-F so it is hard to get to Terre Haute during the week. Always excellent service.
5/23/2026
Charles E. VERIFIED CUSTOMER
I specifically ask that the bolts in the skid plate be checked. Bolts were left out last service at your facility. The service advisor assured me that they were properly installed this time. The main skid plate was ok. However when I checked at home after the service, the cover for the opening in the plate to drain the oil, was hanging loose and not installed. The drain plug was loose and could be turned by hand. I had to tighten the drain plug and properly installed the cover. I have photos.
5/22/2026
Ruth P. VERIFIED CUSTOMER
Fast service, all service completely and fully explained
5/22/2026
Willis F. VERIFIED CUSTOMER
No comments at this time
5/21/2026
Kathy H. VERIFIED CUSTOMER
I moved from O’Fallon IL to Paris IL and Barb was very nice and helpful in getting everything transitioned from there. Would definitely recommend Toyota of Terre Haute!
5/21/2026
Larry M. VERIFIED CUSTOMER
Barb is a good service representative. She explained the parts that were replaced by the defective battery leaking, that was helpful..
5/20/2026
Michael S. VERIFIED CUSTOMER
Barbs team was very thorough and made a difference. My A/C system functions as designed now with sufficient cooling in Auto mode.
Thanks Again
5/20/2026
Tiffany S. VERIFIED CUSTOMER
Blake was very accommodating as we needed a tire rotation before we drove to Colorado. I was very impressed with his customer service.
5/20/2026
Laurie E. VERIFIED CUSTOMER
They went above and beyond to get my vehicle back to me
5/19/2026
Deana T. VERIFIED CUSTOMER
Barb a the Toyota team always give great service. Had a tire issue sn they worked us in an hit it taken care of. Appreciate the service.
5/17/2026
Joseph W. VERIFIED CUSTOMER
Great Service…..Great Service Advisors and Great Service Techs….Keep up the good work !!!!!
5/16/2026
Vickii S. VERIFIED CUSTOMER
All was great & explained well.
5/16/2026
Dave W. VERIFIED CUSTOMER
Barb was very helpful to get us squeezed in for our repair. She knew we were under a timeline pressure to get repairs in time for a trip and she made it happen. Most appreciated!
5/16/2026
Susan R. VERIFIED CUSTOMER
Outstanding service rep. You are lucky to have him in your employ. For one of his age, he knows how to treat clients with courtesy and respect, more so than some of your sales people. Be sure you keep him in your service.
5/16/2026
Donald P. VERIFIED CUSTOMER
Courteous, helpful staff for the service and some questions I haf. Time efficient in providing the 10,000 mile maintenance. Nice area for waiting during service.