They were a great team. They explained all of my issues in great detail and performed the oil service correctly. The other Springfield,Mo forgot to put my oil filter in the truck. I had the original oil changed in Springfield, but they had forgotten the oil filter so Tara who had to do the oil change and the filter and then they got paid from the Springfield Toyota dealership. They also found several issues that were done with the oil lid and possibly twisted the valve cover for it which created more headache for me so thanks to Tara who for touching that as well also, I had three shocks that were leaking that the other dealership didn’t make me aware of so tell her who did a great job
3/14/2026
Jane N. VERIFIED CUSTOMER
I still feel my service should of been under warranty since my is just a year old. That part should of not come off so easily just by driving in the rain!
3/13/2026
Linda S. VERIFIED CUSTOMER
Very nice very helpful in a timely manner
3/13/2026
Chris H. VERIFIED CUSTOMER
I feel that I get good honest service.
3/13/2026
David B. VERIFIED CUSTOMER
I've always used conventional oil in my truck. This last scheduled service your techs used synthetic oil. I would think with all your your service records at hand someone would have noticed.
3/13/2026
Sara J. VERIFIED CUSTOMER
Service was fast and efficient and Katie is always friendly and personable.
3/13/2026
Dayton D. VERIFIED CUSTOMER
As always it was a very pleasurable visit to the Toyota dealership for scheduled maintenance. My vehicle was completed during my requested time frame.
3/12/2026
Marsha M. VERIFIED CUSTOMER
They have always treated me well there since I bought car 9 years ago.
3/11/2026
Thomas C. VERIFIED CUSTOMER
Barb took good care of us!
3/10/2026
Josh G. VERIFIED CUSTOMER
Fred Mackey in the service department is the very best. True professional. Everyone at the dealership is great and the experience is always second to none.
3/8/2026
Allan H. VERIFIED CUSTOMER
I specifically ask the service advisor if they could just look at the window wiper washer mechanism because if wasn’t working. He said ok. When I got the text with the multi point inspection report the wiper/washer fluid was check off as working? Apparently the service person was just checking off boxes without actually checking. This leads me to question if he even did the oil change and the tire rotation that I was there for. I have now lost trust with Toyota of Terre Haute and will seek sales and service from another dealer.
3/8/2026
Sarah P. VERIFIED CUSTOMER
James is one of the nicest men I have ever met. He went above and beyond accommodating my needs. Thank you very much.
Sarah
3/7/2026
Kimberly W. VERIFIED CUSTOMER
She was pleasant and helpful
3/7/2026
Harold M. VERIFIED CUSTOMER
Very kind
3/7/2026
Timothy C. VERIFIED CUSTOMER
My last oil change and rotation with Toyota through the purchase agreement, and I enjoyed their service and have no complaints. Very pleasant crew.
3/7/2026
Tamara W. VERIFIED CUSTOMER
Exceptional customer service. Lovely transportation by detail department head. Couldn’t be happier to be a Toyota of TH customer after this visit. Good job!
3/7/2026
Anne B. VERIFIED CUSTOMER
Did not get my answer on how to get the navigation going on the car.
3/6/2026
Rodger B. VERIFIED CUSTOMER
Very nice and professional
3/6/2026
Kevin S. VERIFIED CUSTOMER
Always outstandin thanks
3/5/2026
Elizabeth T. VERIFIED CUSTOMER
As always, good, prompt,and professional services. I always recommend Toyota!