Quick answers to my questions, constant updates along the way, and a lot of knowledge in the field. Blake is awesome, and I will be back for all of my vehicle needs.
4/2/2026
Kevin R. VERIFIED CUSTOMER
Thanks!
4/2/2026
Mariann S. VERIFIED CUSTOMER
Tech had mis-understood specific repair parts. Yet am confident for correction. Customer service rep's communication with me was thorough.
4/1/2026
Heather W. VERIFIED CUSTOMER
I appreciate Katie’s professional care. She was clear about everything that was needed for my car and answered all of my questions. I had a tight time window and she helped me make it to my next meeting in time.
4/1/2026
Ron S. VERIFIED CUSTOMER
Very professional and polite.
4/1/2026
Myla E. VERIFIED CUSTOMER
Barb had TIME for my vehicle even though she was extremely busy. She is efficient, thorough, and customer -oriented. What a great employee who deserves kudos from management.
4/1/2026
Stephen F. VERIFIED CUSTOMER
Very satisfied
4/1/2026
Christopher S. VERIFIED CUSTOMER
Always do a great job.
4/1/2026
Cassandra S. VERIFIED CUSTOMER
She is very kind, thorough, and professional.
4/1/2026
Gerry S. VERIFIED CUSTOMER
Very friendly people and wonderful atmosphere,
4/1/2026
Jerry A. VERIFIED CUSTOMER
She did a great job!
3/31/2026
William S. VERIFIED CUSTOMER
Had to clean dirty fingerprints off of my white interior afterwards.
I wish they would offer to wash my car.
My husband uses Dorsetts and they always wash his truck after every service
3/31/2026
Gabe B. VERIFIED CUSTOMER
Damage was done to the plastic center console. I tried contacting the service department but have not received a call back.
3/28/2026
Martha F. VERIFIED CUSTOMER
I’m always taken good care of. I know that they never try to upsell anything to me. I trust them totally
3/28/2026
Itzel O. VERIFIED CUSTOMER
Blake was very helpful and kind!
3/28/2026
Charles B. VERIFIED CUSTOMER
The furniture in the waiting area is in much need very badly to be replaced it is the most uncomfortable chairs and couch I have ever sat on specially being someone that has a bad back shoulders and hips... I was told my recall would take 1½ to 2 hours to be fixed 1 ½ hours pass then 2 hours pass at this point I was expecting someone to come up to me giving me a update of whats going on with my truck or in the less a text up date and no that didn't happen... then around 2½ hours latter I finally get my truck back... I am not upset by this just disappointed that I was not informed... also the snack machine in the waiting area needs more choices in it... hope you take these suggestions I am giving to who it may concern and on my next visit these ideas I am giving something has been done thank you again
3/28/2026
Bryan K. VERIFIED CUSTOMER
THANK GOD for the service team at Toyota of Terre Haute. After a 2 month saga trying to get my Tundra fixed with another dealer in town, the service diagnosed the issue within 15 minutes on the overall inspection. I greatly appreciate being welcomed back to their service team as I had not been there in 4.5 years.
Thank you again for the fast diagnostic and fix. Especially the honesty that came with it for communicating what was found and the hopeful solution to the problem.
3/27/2026
Bret H. VERIFIED CUSTOMER
I was wondering why I was not offered Toyota Care Plus now that my 2 year Toyota Care has expired. I would like to know the cost of that package for my truck.
3/27/2026
Linda M. VERIFIED CUSTOMER
Courteous and efficient.
3/27/2026
Robert R. VERIFIED CUSTOMER
Barb did not honor my appointment time of 9:30 a.m. The truck was delivered to the dealership the night before in order to facilitate the earliest service opportunity. My vehicle packet was not put in the hands of the tech until 1:20 p.m. When I called mid-morning for a completion estimate, Barb gave me the impression the repair was underway, but taking longer than expected. This was completely untrue. Barb wasted 3 1/2 hrs of my day. I do not wish to work with Barb in the future. If I am treated like this again, I will no longer do business of any kind with Toyota of Terre Haute