Great visit and great service. Everyone is very professional.
12/17/2025
Audrey H. VERIFIED CUSTOMER
Great service. Very efficient car was done in the time frame I was told it would take. Will definitely go back
12/17/2025
Vicki C. VERIFIED CUSTOMER
James took time to explain the procedures done on the car
I appreciate his time and honesty
12/17/2025
Robert B. VERIFIED CUSTOMER
Satisfied with the work done
12/17/2025
Gail D. VERIFIED CUSTOMER
Neil was really great. So helpful and kind. Explained all the details and timeline of the work being done on my vehicle. Best service department and staff. No one better.
12/16/2025
Cheryl B. VERIFIED CUSTOMER
Great experience today.
12/16/2025
Patricia A. VERIFIED CUSTOMER
Nick was great but I did not like waiting well over 2 hours for an oil change and tire rotation. I get that you get behind but do better. Nick made sure my car was washed for my trouble.
Thank you Nick for your great service
12/16/2025
Craig K. VERIFIED CUSTOMER
Neil was very thorough in his explanation of what was happening with my SUV. I felt like he was on my side during the entire process.
12/16/2025
Lauri A. VERIFIED CUSTOMER
Thank you Matt!
12/16/2025
Deloris B. VERIFIED CUSTOMER
Do have some questions after I left and will call back or stop in.
12/16/2025
Virginia B. VERIFIED CUSTOMER
Thanks for service!
12/16/2025
Melinda C. VERIFIED CUSTOMER
Nick from the service team was super nice when I first got there. Very clear communications with letting me know how long the service would take and texted me and gave me a call when my car was ready for pick up!
12/14/2025
Blair W. VERIFIED CUSTOMER
Neil and the team took care of my tonneau cover installation as promised. Service was good.
12/14/2025
Jonathan K. VERIFIED CUSTOMER
Nicholas was kind and communicated exactly what was being done with my vehicle and would highly recommend him.
12/14/2025
Jane D. VERIFIED CUSTOMER
Carlson Toyota service is consistently excellent. From start to finish the communication with me was clear and timely. Everyone was helpful and friendly, and the work was the highest quality.
12/13/2025
Lori L. VERIFIED CUSTOMER
As always the staff at Carlson Toyota is awesome and that’s why I still drive across town to have my car serviced after I moved.
12/13/2025
Joseph K. VERIFIED CUSTOMER
Very good job.
12/13/2025
Theodore S. VERIFIED CUSTOMER
Efficient, professional, friendly service. Very satisfied!
12/13/2025
Nick B. VERIFIED CUSTOMER
I was not completely satisfied, I was satisfied though. Scott was friendly and helpful. For some reason though when I'm told I'll receive a call on a certain day with a status update I never receive this call. Both Scott and the previous representative for my last service did this to me. Promised a call with an update and days go by before I finally call in myself. Communication needs to be better.