This was by far the worst customer service experience I have ever had. Honestly, don't know why Brandon has a job.
1/12/2026
Meimah W. VERIFIED CUSTOMER
Thank you James for taking good care of me at Carlson Toyota!
1/11/2026
Becky D. VERIFIED CUSTOMER
Pleasant, polite and efficient.
1/11/2026
Corliss M. VERIFIED CUSTOMER
Brandon was very professional, kind and courteous.
1/11/2026
Marlys A. VERIFIED CUSTOMER
Friendly people. Clean restrooms. I would recommend Toyota.
1/10/2026
Robert C. VERIFIED CUSTOMER
Scott wes very helpful in dealing with the problems I was having with my Prius Prime and kept me apprised how the repair was going. My Prius is still under warranty and I plan to continue using Carlson for service in the future as a result of the service I received.
Robert C
1/10/2026
Christopher L. VERIFIED CUSTOMER
Nic did a great job! He was very professional and thorough. He’s one of the best Service Advisors I’ve encountered. Thank you!
1/10/2026
David E. VERIFIED CUSTOMER
A job well done
1/10/2026
Ron R. VERIFIED CUSTOMER
Appreciate the prompt service that my vehicle received and attention to details
1/10/2026
Huburn B. VERIFIED CUSTOMER
Excellent Customer service representatives. Kudos ???? to Nick Skogman.
1/10/2026
Melissa H. VERIFIED CUSTOMER
I appreciate the service!
1/10/2026
Jamie E. VERIFIED CUSTOMER
Perfect service as always!
1/10/2026
Michelle H. VERIFIED CUSTOMER
It was great dealing with Neil. He took me seriously, and got to the root of the problem. Dealt with the warranty and informed me that the part was covered. This is the first time I've had an issue outside of regular maintenance.
1/10/2026
Ronald B. VERIFIED CUSTOMER
Thank you for the great service Scott has done a great job
1/10/2026
Mary G. VERIFIED CUSTOMER
It was a long day, but everything was completed
On my bill exact tire installed was not listed. I need that information for my file.
Regards, Mary G
1/9/2026
Gregory B. VERIFIED CUSTOMER
All good
1/9/2026
Teodoro C. VERIFIED CUSTOMER
Thanks, good job !!!
1/9/2026
Genelle M. VERIFIED CUSTOMER
Thank you for the ease of making the appointment and the professional Service I receive coming to Carlson Toyota.
1/9/2026
Tom L. VERIFIED CUSTOMER
Quick and fair response to service issues on our car,also courteous in answering questions
1/9/2026
Thai T. VERIFIED CUSTOMER
Nic was very professional and made me free like home. Thanks for your service.