Very polite, very nice to deal with. However, they didn’t put a sticker on window for mileage.
1/20/2026
Noah B. VERIFIED CUSTOMER
Scott is great. Really good communication and the reason I come there
1/20/2026
Lance B. VERIFIED CUSTOMER
Thank you
1/20/2026
Asenath O. VERIFIED CUSTOMER
Nicholas treated me with respect. He told me all I need to know about my car. Thank you Nicholas.
1/20/2026
Coralyn M. VERIFIED CUSTOMER
My oil change was done in a timely manner this time .
1/20/2026
Jeanne C. VERIFIED CUSTOMER
Good service
1/18/2026
Harrinarine R. VERIFIED CUSTOMER
Nicholas was a guy he was knowledgeable with what he was doing, very polite.
1/18/2026
Amie G. VERIFIED CUSTOMER
Great customer service
1/17/2026
Thomas E. VERIFIED CUSTOMER
Aaron took care of my Tacoma. He's a fine young man.
1/17/2026
Michele B. VERIFIED CUSTOMER
Great customer service
1/17/2026
Marc W. VERIFIED CUSTOMER
Neil was attentive to my need, friendly, knowledgeable and helpful. He did an excellent job listening to my concerns and gave some additional ideas on how to help my rear wiper function better going forward, which fixed the problem! It’s really a treat nowadays when someone goes above and beyond to be helpful and provides excellent customer service. Thank you, Neil, and thanks, Carlson Toyota! ????
1/17/2026
Patricia O. VERIFIED CUSTOMER
Everyone I talked to was very friendly and helpful.
1/17/2026
Roxanne W. VERIFIED CUSTOMER
I appreciate the professional service I get at Carlson.
1/17/2026
Keith F. VERIFIED CUSTOMER
Scott Backman is the best!
1/16/2026
Frank H. VERIFIED CUSTOMER
Very good
1/16/2026
Gerald L. VERIFIED CUSTOMER
Always happy with Carlsons.
1/16/2026
Nan R. VERIFIED CUSTOMER
James was very helpful. He was professional, and polite and knew the tire information I needed.
1/16/2026
Bridget N. VERIFIED CUSTOMER
I was stressed because the window wouldn't go up on a Sunday, I didn't know what to do and I text our salesman, Uri for advice, he answered even on the weekend. I decided to go in right when they opened and as soon as I walked in they had me pull my car in. I waited in the lobby Esther took a look and they kept me in the loop at every step. They ended up having to order a part and set me up with a rental. Everyone was great and I even got my car back earlier than expected!
1/16/2026
Abigail J. VERIFIED CUSTOMER
Neil has done a fantastic job trying to line up the “We owe you” checklist after my daughter bought a Prius.