Nick was great and treated me well. Just a suggestion:let a customer know how things are progressing. I waited 30 minutes then went to the desk to inquire. Was expecting an estimate to sign off on before the mechanic got too far. DFA
1/22/2026
Renee O. VERIFIED CUSTOMER
All good. Thank you yet again!
1/22/2026
John H. VERIFIED CUSTOMER
Always the best service
1/22/2026
Johnathan V. VERIFIED CUSTOMER
Excellent service and customer satisfaction. Respectful and quick service.
1/22/2026
Terri M. VERIFIED CUSTOMER
Brandon was very friendly, willing to hear all my issues with my car, relayed back when they figured out what was wrong. Appreciated his help, honesty and very pleased working with him. Thank you!!!
1/22/2026
Rick R. VERIFIED CUSTOMER
Great service
1/22/2026
Marti S. VERIFIED CUSTOMER
Brandon provided excellent service, Explained everything very well and we were very pleased with the whole experience.
1/22/2026
Christopher R. VERIFIED CUSTOMER
They did an excellent job!!
1/22/2026
Robert B. VERIFIED CUSTOMER
Arron did a great job.
1/22/2026
Nickolas M. VERIFIED CUSTOMER
Aaron was awesome
1/22/2026
Maranda B. VERIFIED CUSTOMER
Matt was very friendly and helpful!
1/21/2026
Robert R. VERIFIED CUSTOMER
Scott is always helpful,knowledgeable,and does everything to make sure your experience is good. Your lucky to have him.
1/21/2026
Jacob H. VERIFIED CUSTOMER
My wife and I (and daughter for that matter) have been working with Carlson Toyota and Scott Backman for years and will continue to do so. Service with a smile, competent, efficient, a great value. We love our Toyotas and this dealership and the service we get from Scott. Thank you, customers for life…
1/21/2026
Carol S. VERIFIED CUSTOMER
Nick was very professional and kept me updated on my car. Very nice guy!
1/21/2026
Tracy P. VERIFIED CUSTOMER
Your prices are astronomical and ridiculous! I will not be bringing my forerunner back for an oil change tire rotation. Terrible! Also, I sat there for a half an hour over the time that they were done with my service. I had to go up and ask what was taking so long and they told me that he had come around calling my name. When he didn’t get a response, he sent me a text. I had politely turned my phone down so as not to disturb anyone else. I was terribly frustrated that he did not come around again looking for me.
1/21/2026
Julie W. VERIFIED CUSTOMER
As always, the team at Carlson Toyota has proved how wonderful they treat their clients as well as doing a fine job taking care of our vehicles thank you Carlson Toyota is the number one dealership and I will always go to them. Thank you so much and have a lovely day. Julie W
1/21/2026
Greta S. VERIFIED CUSTOMER
Thanks Nick for all your help! I appreciate you fixing the recall on my car.
1/21/2026
Miguel G. VERIFIED CUSTOMER
Great service and communication with the technician, thank you
1/21/2026
Kerri F. VERIFIED CUSTOMER
I dud the survey via email
1/21/2026
Mark N. VERIFIED CUSTOMER
I loved the fact that Mark and Rylen were able to work a deal that matched your competitors price.