He does a great job and I was glad I could get in so quickly today!
8/31/2024
Kenneth K. VERIFIED CUSTOMER
She was very helpful and knowledgeable. She did a great job.
8/30/2024
Thomas J. VERIFIED CUSTOMER
Awesome
8/30/2024
John B. VERIFIED CUSTOMER
Annika is the best person I have ever worked with at Toyota. I would recommend her to anyone.
8/30/2024
Robert B. VERIFIED CUSTOMER
Scott was professional and efficient
8/30/2024
Paul C. VERIFIED CUSTOMER
The oil change did take 2 hours and originally thet were going to use synthetic oil. I caught that and requested conventional oil. My vehicle did not get a car wash. The $95 charge foe an.oil change was more than I expected.
8/30/2024
M M. VERIFIED CUSTOMER
I have a worst experience ever with the service provider Annika Williamson.She doesn't even know what's included in 100K mileage package. I clearly mentioned her that I have done my tire-rotation where I changed my tires. She was adding all cost individually and brought my cost to $497. while it was clearly mentioned in the Carlson website the package was of $271.Very sad. I give her rating of 0 out of 5.
8/30/2024
Jose G. VERIFIED CUSTOMER
Great service
8/30/2024
Gregory E. VERIFIED CUSTOMER
Thanks to nick and the staff, for getting my vehicle repaired, vert satisfied with the results.
8/30/2024
Michael B. VERIFIED CUSTOMER
Very efficient and professional.
8/29/2024
Anna T. VERIFIED CUSTOMER
Thank you for your wonderful service
8/29/2024
Nancy L. VERIFIED CUSTOMER
Very efficient didn't have to wait to long .
8/29/2024
Thai T. VERIFIED CUSTOMER
Came for an oil change and was told that my water pump was leaking. I was told that I’m getting charge over thousands of dollar repairing my water pump. But my vehicle is still under warranty. Got it figure out, a day later, pick up my vehicle and was told I have to pay for parts and coolant and labor for $400. Talk to sales advisor Jeremy and got it figured out. It’s been a stressful experience with you guys.
8/29/2024
Steve P. VERIFIED CUSTOMER
Annika was absolutely amazing and helpful with my vehicle!!
8/29/2024
Jean S. VERIFIED CUSTOMER
Something wasn't put back after oil change. Car stopped working shortly after. I was towed back and they fixed my car.
8/28/2024
Tony K. VERIFIED CUSTOMER
Appointment was at 1:30, wasn't finished til almost 4 PM. This was for a simple oil change and tire rotation. I understand things get busy but if I needed to come in later certainly could have done that.
8/28/2024
Janet B. VERIFIED CUSTOMER
An hour appointment took 2 hours. I had to ask after 1 1/2 hours what was the delay
Was rold there was only 2 tech's working
My problem? Was told they appreciated my patience. With this I had to reschedule an appointment that I had made because of this service delay. After leaving I had to return because the Maintenance required see your dealer message had not been deleted A long frustrating morning for a simple oil change
8/28/2024
Mary L. VERIFIED CUSTOMER
Nick was the best. No pressure gave me time to read all of the paperwork in order to make a wise choice that fits me. Best service I have ever received from any dealership. He explained very clearly all the options I had to choose from. Seemed like he honestly cared that I was satisfied 100%!!!!
8/28/2024
Patricia W. VERIFIED CUSTOMER
I came in for a tire rotation and when I got home my hood of my car wasn’t shut