Thank you to Victor and Taalib for providing an excellent customer experience. Great job to both!
3/8/2025
David J. VERIFIED CUSTOMER
Victor was friendly, knowledgeable and professional. We were very happy to have had Victor as our advisor. Advisors like Victor make us want to return to the dealer for service.
3/8/2025
James B. VERIFIED CUSTOMER
Tommy Jung went above and beyond in making sure my service was done correctly. My experience was painless and professional. Tommy deserves a raise. Cheers.
3/8/2025
Ernesto A. VERIFIED CUSTOMER
He did an excellent job
3/8/2025
Bilaliyah S. VERIFIED CUSTOMER
Victor Martinez was amazing from the start. I am a customer of Honda of Oakland for my service needs but this was for a GEICO insurance claim. Victor kept me informed of each part of the repair process. He made the entire process not stressful at all. He even went above and beyond and followed me to the enterprise rental car place so I could return my GEICO rental and took me back to Honda to my fully repaired vehicle. He didn’t know I was kinda of stressed with having my autistic child walk back to Honda after returning my rental and he really helped with that and I am very appreciative of it. Thank you again Victor for being an amazing person!
3/8/2025
Arthur K. VERIFIED CUSTOMER
Every time I come they try to sell me something instead of doing what I came in for. He tried to sell me on parts I had just got replaced. I will never deal with Honda of Oakland again.
3/8/2025
Joni R. VERIFIED CUSTOMER
I already filled it out! ????
3/8/2025
Judy D. VERIFIED CUSTOMER
I thought that one of the nice things about taking my car into the dealership, even though it cost me more than at other shops for basic maintenance, would be that you guys would give me a little special treatment like washing it before I picked it up. I think you have done that in the past. But no more.
And then to add an unexpected $70.00 surcharge for using my credit card was the last straw. These are small things perhaps, but I felt ripped off and I won't be back.
3/8/2025
Anne A. VERIFIED CUSTOMER
Service was thorough and complete. My Honda runs like a new car!
3/7/2025
Patricia M. VERIFIED CUSTOMER
Victor was outstanding. He was extremely personable yet professional, clearly explained the work needed on my car, kept me updated about the status, and even found me a discount coupon. I am completely satisfied.
3/7/2025
Tam N. VERIFIED CUSTOMER
Excellent—thank you Victor!
3/7/2025
Kandy P. VERIFIED CUSTOMER
5 stares for Tommy Jung
3/7/2025
Mung S. VERIFIED CUSTOMER
I was completely satisfied with Victor’s service and knowledge.
3/7/2025
Geraldine M. VERIFIED CUSTOMER
Victor Martinez is just perfect. Person kind went through things that the car needed to get done just perfect. When God made him they broke the mole. There’s only one of him the world need more people like him
3/6/2025
Collette H. VERIFIED CUSTOMER
John was so nice and helpful! Went out of his way to help. I needed some tire pressure caps and he gave me several extras just in case for the future too.
3/6/2025
Rosanne Talcott. VERIFIED CUSTOMER
Very responsive, thorough and had great customer service.
3/6/2025
Malena S. VERIFIED CUSTOMER
Very helpful and super nice guy.
3/6/2025
Darryl C. VERIFIED CUSTOMER
John was awesome and very attentive. He went above and beyond to help me! -Darryl
3/6/2025
Jeimy D. VERIFIED CUSTOMER
10
3/6/2025
Huahui Z. VERIFIED CUSTOMER
Very bad service from last time cause did install my bottom engine cover