I’ve called to ask question’s Saturday and again on Monday with no one returning my call. My car had 6 different items marked red and needing attention and wasn’t not told that as I was checked out on Friday night. My husband noticed Saturday as he was reviewing what was done.
7/11/2023
Peggy H. VERIFIED CUSTOMER
Diem was great! He is a very personable guy and I enjoyed working with him.
7/10/2023
Martin M. VERIFIED CUSTOMER
He went above and beyond in his service to me and my car. He was wonderful ????
7/10/2023
Rebecca O. VERIFIED CUSTOMER
Thank You to the whole team for your compassionate car in a difficult time. A
7/10/2023
Bree M. VERIFIED CUSTOMER
The service part was great. What was awful was that I had to wait 25-30 min to get my car after I paid. This is ridiculous! There was literally one person getting the cars and it took a long time. Then he disappeared and no one got their cars for awhile. Then another guy came out all flustered and asked our car numbers. So unprofessional and a complete waste of my time. It’s not worth it to me to get my car serviced somewhere that doesn’t respect my time. Same problem with your drop off procedure in the mornjng . It takes forever. I work full time and have kids and can’t spend 30-40
Min dropping off or retrieving my car at the beginning and end of day.
7/10/2023
Douglass Dickerson. VERIFIED CUSTOMER
Did a great job. Aligned my car. Had prompt service.
7/10/2023
Teresa D. VERIFIED CUSTOMER
Everything went like clockwork under Darius's watch. Thank you!
7/10/2023
Nischal O. VERIFIED CUSTOMER
Very nice!
7/10/2023
Alberto P. VERIFIED CUSTOMER
I went to the service department only for express service for oil and filter change and I had to wait 4 1/2 hours only for this, so why they don’t said me the real waiting time, I wasted a lot of time in which I could have done many other things while they were doing the service, not that I only lost most of the day there.
7/10/2023
Sarah P. VERIFIED CUSTOMER
The service was outstanding appreciate everything
7/10/2023
Rebecca P. VERIFIED CUSTOMER
Carlos at Honda of Oakland is very respectful and make sure that you get you car back the same day. I appreciate the service, and will continue to do business with him.
7/10/2023
Barbara M. VERIFIED CUSTOMER
No thank you and your welcome
7/10/2023
Yvonne C. VERIFIED CUSTOMER
The best customer service received
7/10/2023
Sam C. VERIFIED CUSTOMER
Hong provide excellent service to me. Definitely will be coming back.