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Real Reviews from VERIFIED CUSTOMERS
David S. VERIFIED CUSTOMER
Kevin was knowledgeable and professional.
4/1/2025
Annette R. VERIFIED CUSTOMER
Aaron is very knowledgeable and thorough about vehicles. He is great at making recommendations based on my situation.
4/1/2025
Barrett M. VERIFIED CUSTOMER
As always, Aaron provided outstanding service.
4/1/2025
Robert L. VERIFIED CUSTOMER
Aaron is always so accommodating and friendly! He's a great service advisor and we really enjoy working with him! He deserves a raise!!!
4/1/2025
James D. VERIFIED CUSTOMER
Aaron is the best. Always goes above and beyond for me.
4/1/2025
Caesar C. VERIFIED CUSTOMER
Julia is very customer focused and demonstrates true professionalism in the service department.
4/1/2025
Barbara S. VERIFIED CUSTOMER
Frank Leta Rocks!!
4/1/2025
Barbara L. VERIFIED CUSTOMER
I highly recommend Frank Leta Acura to my family and friends. Best customer service!
4/1/2025
Michael B. VERIFIED CUSTOMER
Racheal was very helpful.
3/31/2025
Stephanie R. VERIFIED CUSTOMER
Kevin made my visit quick and easy. They kept me in the loop at all times. Thank you!
3/30/2025
Steven H. VERIFIED CUSTOMER
Mike was great. Extremely accommodating with clear and concise communication. Kudos to the Acura Service team at Frank Leta.
3/30/2025
Lydia H. VERIFIED CUSTOMER
Michael was very helpful with everything I needed during my visit and I really appreciated that he was very thorough with my car and letting me know what I’m going to need done in my future visits
3/30/2025
Dan O. VERIFIED CUSTOMER
My vehicle was in for a tire alignment. I did ask to check the check-engine light which is on because the vehicle has detected a rich fuel. I wanted the tech to review this code and get his recommendation. I then get a report on much more than what I requested - an ~)$13,000 estimate. Upon leaving the VSA and another icon were on and these were not active when arriving at the service center nor have ever been on. I did some research and there is a direct relation between the VSA and the steering angle sensor which includes all of the contact points and adjustments involved in an alignment. I find it hard to understand how no other light on the dash was on, other than the check-engine and after service for an alignment I now have these two lights (VSA and a triangle with exclamation) on my dash along with my original check-engine light.
3/30/2025
Brandi W. VERIFIED CUSTOMER
Kevin was incredibly helpful, professional, and friendly. He made sure my vehicle was fully serviced, cleaned, and ready to go quickly so I could get on my way. He answered all my questions and helped out with an extra need that went beyond my scheduled service, and all with a smile. I’ll be back!
3/30/2025
Deandrae H. VERIFIED CUSTOMER
Aaron was great , the communication was outstanding, and im glad he was the one to assist me !
3/29/2025
Anna W. VERIFIED CUSTOMER
Just wish I could have had a rental so could get to work sooner.
3/29/2025
Rhonda F. VERIFIED CUSTOMER
Aaron was very efficient and very willing to demonstrate options in the vehicle
3/28/2025
Elizabeth B. VERIFIED CUSTOMER
Tyler is great to work with. He’s kind, professional and communicates well on service needed and timeline for the service.
3/28/2025
Robert W. VERIFIED CUSTOMER
Kevin was good. Problem I had was I had the car in for a fuel pump recall on my MDX. The service tech did change out the fuel pump , but did not check to see if the gas gauge worked correctly after the pump was changed. This caused me to have to bring the car back in so the gauge would work. Kevin did apologize and loan us a car during the repair. This was not a big deal just a pain in the ****.
3/28/2025
Dawn B. VERIFIED CUSTOMER
My service rep was fine. I had no problems with her. When I got home I noticed my tire and wheel had greasy gunk all over it, a black oily substance on the rims and the cap for my air valve is gone. I didn’t lose the cap even though we refilled the air in that tire around 8 times over the last 4 days. How did you have my car for an hour and lose the valve cap? You don’t have a replacement to put on there? Also, the serviceman didn’t put a note about what they pulled out of the tire. Every other time, you’ve let me know. Over the 20 years I’ve been driving Acuras, I’ve never been disappointed in the condition of my car after being serviced. Until this time. Supposedly, you ran my car through the wash. I couldn’t tell. Just disappointing.
3/28/2025