Service was fine but I was charged a $35 environmental fee. This was the last of my two years free oil changes, so with this fee, it wasn’t really free. I did also pay to have a cabin filter replaced on this trip which was fine. I just feel for Frank Leta Honda to charge $35 each visit to top off fluids and dispose of old oil is quite high. I look at it more as a means to start recouping the cost of the free oil changes rather than getting the customer perk of buying a new car.
2/27/2024
Ross W. VERIFIED CUSTOMER
Tyler is always great to work with!
2/27/2024
Collector Store. VERIFIED CUSTOMER
Thanks! Everything was great!
2/27/2024
Mary B. VERIFIED CUSTOMER
My problem was resolved which is the best service
2/27/2024
Apostle K. VERIFIED CUSTOMER
Awesome service and equally awesome service advisor Brandon, couldn't be any happier!
2/27/2024
Natalie U. VERIFIED CUSTOMER
Tyler is great at what he does.
2/26/2024
Lindsey S. VERIFIED CUSTOMER
Timothy was great!
2/26/2024
Jim D. VERIFIED CUSTOMER
My was low again the next morning... 28PSI. Also, the paperwork seems to show that the tires were rotated But I can tell they were not. I have another appointment for Monday 2/26/24 @ 4:00PM
2/26/2024
Thomas L. VERIFIED CUSTOMER
Stevie was professional, efficient and very courteous. I really enjoyed my brief interaction with Stevie. I really appreciate the service at franklita. I think you guys have a good team and do good work
2/25/2024
Mary G. VERIFIED CUSTOMER
Tyler was great
2/25/2024
Robert B. VERIFIED CUSTOMER
I'm still wondering when your car washer will be working again. Also, since you are giving vouchers now, how often can we request those?
2/25/2024
Sarah N. VERIFIED CUSTOMER
Why does a scheduled oil change take almost two hours?
2/25/2024
Sharon E. VERIFIED CUSTOMER
Good job !
2/25/2024
Larry H. VERIFIED CUSTOMER
OK
2/24/2024
Anthony L. VERIFIED CUSTOMER
Brandon gave me outstanding customer service!
I also felt like I could trust him after he helped me with some questions.