The staff was extremely friendly and courteous. It is always a very pleasant experience. Thank you!!
12/21/2024
Jameson R. VERIFIED CUSTOMER
Professional and courteous. Great experience overall.
12/21/2024
Linda G. VERIFIED CUSTOMER
Th
12/21/2024
Brett M. VERIFIED CUSTOMER
It was my first service on my Camry. I do not understand why the oil was not changed since I have had the car since October 2023.
12/21/2024
Daniel M. VERIFIED CUSTOMER
Always polite, answers questions about recalls. I always use the vehicle pick up, vehicle is always returned in good time.
12/21/2024
Billie H. VERIFIED CUSTOMER
Good service. Explained to me what was done and about the recall.
12/20/2024
Sharon S. VERIFIED CUSTOMER
Satisfied done a great job
12/20/2024
Terry F. VERIFIED CUSTOMER
Two hour wait was too long from a simple fix.
12/20/2024
Donna D. VERIFIED CUSTOMER
Your service waiting area is so nice. It did not take very long for the service to be completed. All your staff were friendly and helpful. Bathrooms were clean.
12/19/2024
Mitchell S. VERIFIED CUSTOMER
Lillie is the best at what she does!!
12/19/2024
Johnny S. VERIFIED CUSTOMER
Prompt and courteous service. This is the reason I drive from Monticello to have my Camry serviced.
12/19/2024
Debra W. VERIFIED CUSTOMER
Vehicle pickup was very convenient
12/19/2024
Mark H. VERIFIED CUSTOMER
Your welcome
12/19/2024
Adam H. VERIFIED CUSTOMER
Always an A+ vehicle service ????????
12/19/2024
Steve P. VERIFIED CUSTOMER
Paint job looks great. Still don’t know how they broke the windshield. New one is so far so good. It’s not leaking
12/19/2024
Dale M. VERIFIED CUSTOMER
Always knowledgeable and professional
12/19/2024
Leighann L. VERIFIED CUSTOMER
Took two hours to get a tire rotation.
12/18/2024
Meghan H. VERIFIED CUSTOMER
Communication is NOT clear regarding scheduling appointments, drop offs, and the order of vehicles getting serviced. I had scheduled an appointment and made arrangements based on a 7:45 appointment. I have done this exact same thing tons of times with no issue. I make 745 appointments and drop my car off the night before. It gets serviced first thing and I can avoid missing work. I had to call at 8:10 and my keys had not even been picked up from the drop off box. I didn’t get my car until after 11:00. She called me to confirm service at 8:30. I communicated that I needed my car done ASAP as I had made work arrangements. When I called back to check on the status I was told other cars were serviced ahead of mine since I wasn’t waiting in person. This was NOT communicated to me at any point on the phone with her when I told her I needed my car asap when I spoke to her at 8:30. I feel that I was talked to extremely condescendingly by the service agent. I have been a loyal customer for years but I am done. Will be taking my business elsewhere. I will not spend the kind of money car services and purchases require to be talked to like this. Very disappointing.