Nice young man, always very courteous and professional. He has always informative about any future needed service.
3/26/2025
Greg T. VERIFIED CUSTOMER
I waited 3 1/2 hours for an oil change, tire rotation and a non working headlight. Seems a bit excessive.
3/26/2025
Frank H. VERIFIED CUSTOMER
Hour and a half for an oral change I just don’t get it. Honda and Chevy I’m in and out within 45 minutes.
3/26/2025
William H. VERIFIED CUSTOMER
Long story ….didn’t like being told by the service clerk that I was lying!!!!
3/25/2025
Vincent B. VERIFIED CUSTOMER
The wait for an oil change was approximately an hour and 45ish mins. This isn’t the first time that it has taken that long.
3/25/2025
Mark M. VERIFIED CUSTOMER
Over 2 plus hours for an oil change and tire rotation.
Completely unacceptable customer service.
3/25/2025
Donald C. VERIFIED CUSTOMER
Toyota South has always done quality work with a positive attitude. Always helpful and friendly.
3/25/2025
Tom E. VERIFIED CUSTOMER
Hopefully my new truck stays issue free. Enjoy the truck at this time.
3/24/2025
Christine L. VERIFIED CUSTOMER
Everyone so nice and Trevor did an awesome job!!
3/24/2025
Roger H. VERIFIED CUSTOMER
Great employee very helpful
3/24/2025
Vernon C. VERIFIED CUSTOMER
Matt was great. It was I dropped my vehicle off at 7:00 am and went to work at 8:08 vehicle was checked in. I told Matt I have to pick up between 3:30 & 4:00 to go umpire softball. I got there at 3:30 ish and vehicle still not done was sitting on the rack not done. I had to cancel umpiring softball so lost some money there. Then got a call around 5:15 ish saying vehicle was done. Matt did give me 10% off and was already gone home when I got there so I couldn’t talk with him. He did what he could . Had to make 2 trips back to Toyota and lost out on umpiring that night. So gas and 120.00 lost later here I am. How would you fell? They was turning out lights and ready to go when I got back so I didn’t say much because I didn’t want to be that guy…. But you make 2 trips worth of gas and 120.00 in umpiring lost not a good feeling. As far as service with Matt that was good . I forgot at 4:00 Matt told them pull around and at4:10 walked back in and he said they haven’t pulled it around and he walked back and they had started the oil change and coolant flush. Matt was very nice and help as much as he could.
3/23/2025
April B. VERIFIED CUSTOMER
Lillie Webb is the best:)
3/22/2025
John H. VERIFIED CUSTOMER
In the past the RAV was washed as part of the service. I was surprised that wasn’t done.
3/22/2025
Pam M. VERIFIED CUSTOMER
Friendly customer service and it didn’t take long to have me back on the road again. ????
3/22/2025
Sharon W. VERIFIED CUSTOMER
Matt was very helpful and kind in helping me with my concerns. Honesty we s unaware ofthe oil that was being used on our Highlander, With concerned me. I have tried to take care of our car and have had oil changed ever 5000 miles. After this appt. was total it only needed to be done every 10000 miles ??? We are nearing 100000 miles and I was concerned just doing it every 10000 miles. Matt took the time to explained it to me. Big thank you to Matt. Giving him a 5???? For actually caring for customers. CUSTOMERS DO WANT TO BE INFORMED IN ORDER RO TAKE CARE OF OUR VEHICLES.
3/22/2025
Sam F. VERIFIED CUSTOMER
Service is always great! Thank you!
3/21/2025
Lisa M. VERIFIED CUSTOMER
Kind and respectful!
3/21/2025
Shawn F. VERIFIED CUSTOMER
It’s always a pleasure to visit Toyota South. I drive all the way from Lexington to get service there.
3/21/2025
Tyler S. VERIFIED CUSTOMER
Fast, prompt service. Any question I had was answered. Staff extremely nice.