Matt was great. Our issue was definitely not his fault. We drive over an hour to have our vehicle serviced at South. We had made this appointment for brake service (recommended by the technician last service) a week ago. My husband arrived to have this service completed and lo and behold, South had no Toyota brake pads and would have any until the next day. This is the second issue with service here. The first time, my husband was told that it was a $70 charge just to see if the brakes needed replaced. I live having my vehicle serviced by Toyota, I’m convinced we MUST search for another dealership to service our vehicle. Matt was apologetic and sincere, but this doesn’t fall on him. Whoever was to prepare and ensure that the right parts were available that day failed. The Creech’s
3/11/2025
Donald M. VERIFIED CUSTOMER
Great job as usual Lillie.
3/11/2025
Amanda C. VERIFIED CUSTOMER
Charlotte was very patient with me. I had my two young children with me and she engaged with them. She explained thoroughly and kept me updated on the progress of my vehicle.
Several employees greeted us, offered us water and snacks, and were very welcoming.
3/11/2025
Tony W. VERIFIED CUSTOMER
Fast and friendly today.
3/11/2025
Fred T. VERIFIED CUSTOMER
Liked that the dirt was cleaned off also
3/11/2025
Joshua H. VERIFIED CUSTOMER
I’m always impressed with the professionalism of the team at Toyota South! You all are the best! Keep doing what you’re doing!
3/11/2025
Kathryn W. VERIFIED CUSTOMER
Maintenance service and customer service was excellent Thank you for making my life easier
3/10/2025
Laura B. VERIFIED CUSTOMER
Very helpful
3/10/2025
David S. VERIFIED CUSTOMER
I am very satisfied with the service at Toyota South — easy to schedule, great and friendly staff, very convenient. And great coffee in the waiting room. Overall, an excellent match for our great Rav4.
3/8/2025
Eric C. VERIFIED CUSTOMER
It was fast Lillie got information got me back on road thanks for maintenance record
3/8/2025
Robert H. VERIFIED CUSTOMER
Work well done.
3/8/2025
Delbert H. VERIFIED CUSTOMER
Trevor was very helpful.
3/8/2025
Jill W. VERIFIED CUSTOMER
I always have the best experience at Toyota South! Everyone is always so friendly! Especially Lillie!