In addition to fixing the recalls, you all washed my car, which you totally did not have to do. It's little things like that that make a big difference. So, yeah, I was completely satisfied because you all went above and beyond what you were expected to do. That's awesome, and you should be proud of yourselves!
2/26/2025
Christopher B. VERIFIED CUSTOMER
Lillie is always great
2/26/2025
Cynthia R. VERIFIED CUSTOMER
I always get great service at Toyota South
2/26/2025
Robert C. VERIFIED CUSTOMER
I’ve dealt with Matt before. It seems he’s always keen on customer satisfaction!
2/26/2025
Bob J. VERIFIED CUSTOMER
Charlotte is great. Professional, personable, efficient. She Liston me at check in, understood my concerns, and was clear on what would be accomplished during service. She kept me informed and explained everything clearly. The rest of the staff treated me with respect as well, and handled checkout efficiently. A pleasure to be at this dealership and to work with Charlotte Swords.
2/25/2025
Robert B. VERIFIED CUSTOMER
Trevor got my vehicle in quickly and was very friendly.
2/25/2025
Donna T. VERIFIED CUSTOMER
The service was very good and I appreciate their help with the trade in of my Avalon Toyota. God Bless your business.
2/25/2025
Melissa S. VERIFIED CUSTOMER
The service was great
2/25/2025
Laura B. VERIFIED CUSTOMER
Very professional…. Thanks!
2/24/2025
Dustin M. VERIFIED CUSTOMER
Good job
2/23/2025
John O. VERIFIED CUSTOMER
The final cost was $40 more than expected yet nothing extra was done?
2/23/2025
Terry- Tmmk. VERIFIED CUSTOMER
Left my vehicle to have service and went and had lunch with my wife. Got a call on the way back that my car was ready to be picked up. Great service. Thanks!
2/22/2025
Christy C. VERIFIED CUSTOMER
Charlotte Swords was incredibly rude to me the whole time my vehicle was being serviced. When I was being told my car was a safety hazard to drive I never once got to speak with my mechanic and she made it seem like my questions were an inconvenience. I'm incredibly disappointed in the service I received and will never be taking my vehicle here again.
2/22/2025
Tasha H. VERIFIED CUSTOMER
It took 2 hours to get my oil changed and tires rotated. I also find it very unprofessional to have a car roaming inside. As someone who is deathly afraid of cats and severely allergic it is not an environment I enjoy waiting in. I usually have great experiences at Toyota South. I strongly recommend getting rid of the cat in the store because people who are allergic have a really hard time. It’s not professional.
2/22/2025
Todd M. VERIFIED CUSTOMER
Matt worked hard for our family during a frustrating couple of weeks of us having to replace 3 tires due to picking up road hazards. My wife cares for 2 young infants and her schedule is very hectic with that and with our 3 daughters schedule. He minimized the interruptions to those schedules and worked to get her van back on the road quickly. Thanks Matt for your efforts.
2/20/2025
Jerry L. VERIFIED CUSTOMER
Quick and easy.
2/19/2025
Sara N. VERIFIED CUSTOMER
The quote given to us was not what our bill ended up being.
2/19/2025
Steve A. VERIFIED CUSTOMER
Great service!
2/19/2025
Laura L. VERIFIED CUSTOMER
Best service experience I have had there. Both Trevor and the service manager, were very understanding and apologized multiple times for the situation