To late now, fixed problem myself, miss lead by salesperson about warranty I was sold. Service department couldn't show me anything that demonstrated they did anything to check issue. Just said everything checks out ok. Bring it back if it happens again. So, I've got a 2year old car that I need to carry a jump pack around for next time it don't start, what a joke. It took me 2 minutes to see no green status eye on battery. It was clear, bad battery per owners manual. Not covered under the platinum warranty/ bumper to bumper I was sold, after only having car for 4 months. I'm not happy
9/8/2023
Richard T. VERIFIED CUSTOMER
Very friendly and gave a very thorough explanation of the service.
9/8/2023
Rollin R. VERIFIED CUSTOMER
Korey does a great job.
9/7/2023
Melissa P. VERIFIED CUSTOMER
Excellent customer service and thorough explanation of issues
9/7/2023
Shari E. VERIFIED CUSTOMER
Thank you nice to work with.
9/7/2023
Kathy W. VERIFIED CUSTOMER
Toyota sent out a bulletin on gas fumes in cabin which I continue to experience. Brought it in on 09/05/2023. Technicians couldn’t replicate the issue. The only time I notice it is at start up or first thing when I open door before start up. Dissipates after moving down the road.
9/6/2023
Pamela P. VERIFIED CUSTOMER
They were very kind and helpful.
9/3/2023
Paul H. VERIFIED CUSTOMER
All great.
9/3/2023
Paul B. VERIFIED CUSTOMER
The lady mechanic is great
9/3/2023
Marilynn M. VERIFIED CUSTOMER
I’m confused. I just bought this RAV4. Why would I want to know the trade in value?
9/3/2023
Ken C. VERIFIED CUSTOMER
Korey did a great job keeping us updated and setting up the rental car.
Thanks - will recommend your dealer to others
9/2/2023
Sharon N. VERIFIED CUSTOMER
Super job! Exceeded my expectations!
9/2/2023
Ron U. VERIFIED CUSTOMER
Courtney does a great job
9/2/2023
Diana H. VERIFIED CUSTOMER
We have been loyal customer since 1992 (we have purchased 4 vehicles from Sunshine). We were disappointed today when we brought in our Toyota 4-Runner when check engine light would not turn off. The vehicle has just been in a month earlier for an oil change. After running a $55 diagnostic test we were told that the issues was most likely a loose gas cap and the reset the light. All this taking less then 10 minutes. We found it sad that loyal customers we charged $55 for something so easily fixable. We were also told that if the light came back on to make sure the gas tank was only 3/4 full because they couldn’t check other things out on a full tank. Which means we will be charged $55 once again for the diagnosis testing.
9/2/2023
Allan A. VERIFIED CUSTOMER
I feel this issue should have been covered under the vehicle warranty
9/2/2023
Dominic O. VERIFIED CUSTOMER
Thank you
9/2/2023
Sherry B. VERIFIED CUSTOMER
Very hateful people at this dealership. Only salesman Tyler and Aaron are nice. Courtney is rude, hateful and does not give good customer service AT ALL
9/1/2023
Myo T. VERIFIED CUSTOMER
Thank you for the service.
9/1/2023
Suzanne M. VERIFIED CUSTOMER
Everyone in the service dept. went beyond expectations to make sure I was completely satisfied! Very competent and friendly service by all staff.