I was happy with the mobile van coming to me instead of me having to bring my Bronco in. The guy was very nice.
4/25/2025
Adam M. VERIFIED CUSTOMER
Your team at Capitol City did an excellent job! I appreciate you getting me in quickly and helping me out. A++ all the way!
4/25/2025
Butch J. VERIFIED CUSTOMER
Great service!
4/25/2025
Karen F. VERIFIED CUSTOMER
Audrey provides excellent customer service. She’s an attentive and patient listener who understands her customer's needs and provides excellent communication and expertise.
4/25/2025
Todd S. VERIFIED CUSTOMER
I was very pleased with the service on my Super Duty 6.7L HO Diesel, the staff were very friendly and got me in very quick for service. Only as a suggestion would be to put a Cell Phone Re-Charging station or capability in the customer break/waiting room.
4/25/2025
Linda M. VERIFIED CUSTOMER
I was kept informed of the services done on my vehicle. My wait time on the services performed was done in a very reasonable time. However, I requested installation of new windshield wipers that I had previously purchased elsewhere and was told there would be a charge to remove and install the new blades. I’m 5’ 5” tall and the blades were being installed on my 2015 Ford F150. I was surprised there would be a charge for what I considered to be a courtesy. My mistake.
4/23/2025
Michael G. VERIFIED CUSTOMER
There’s a nasty pothole entering the western entrance to the dealership. I understand it happens with Indiana roads, but some gravel in there would be nice until it can be fixed. I was worried I might have bent a rim when I mistakenly drove over it.
4/23/2025
Melvin C. VERIFIED CUSTOMER
Very timely
4/23/2025
Dennis P. VERIFIED CUSTOMER
Audrey let me know there was a recall it ended up getting my check engine light off. Fast friendly helpful. I always do and will take my cars to capitol city greenfield for service. Also Regina is always so helpful in scheduling to get me in quickly. Thank you capitol city ford greenfield
4/23/2025
JAKE F. VERIFIED CUSTOMER
All Audrey, thank you!
4/22/2025
Laurie Rose. VERIFIED CUSTOMER
Low-key I was not necessarily excited about having to bring my truck to a Capital City Ford. I have had poor experiences with the Capital city Ford on E. Washington St. and having Inskeep Ford bought out by them was not a happy moment for me. So I was pleased to find out that the service was good and my vehicle done in a timely manner and as promised. The staff that helped me was efficient and very helpful. That went a long way toward mending some past issues.
4/22/2025
Steve R. VERIFIED CUSTOMER
Thanks for doing this service remotely
4/19/2025
Sara F. VERIFIED CUSTOMER
Good service
4/18/2025
Jim R. VERIFIED CUSTOMER
I’m happy with the service I received and I will return to Capitol City in the future if I need any more service.
4/18/2025
Lisa F. VERIFIED CUSTOMER
Thank you for the courtesy drop off.
4/18/2025
Jon B. VERIFIED CUSTOMER
Very thorough
4/15/2025
Jeff T. VERIFIED CUSTOMER
Got me in at my exact scheduled time - people were very professional, courteous and friendly. Great job!
4/15/2025
Richard M. VERIFIED CUSTOMER
Efficient, friendly service.
4/15/2025
Bob C. VERIFIED CUSTOMER
Always a pleasure to service my explorer at Capitol City Ford of Greenfield.
Josh and the entire service department do an outstanding job.
4/15/2025
Allison W. VERIFIED CUSTOMER
Probably the most beautiful and friendly staff I’ve ever seen. 10/10. Would highly recommend.