Completely happy with Greenfield service department
3/27/2025
Nathan J. VERIFIED CUSTOMER
Excellent service. Got both vehicles done and delivered back to my house in the same day.
3/26/2025
Jeff Y. VERIFIED CUSTOMER
In and out with report explained! Great experience as always!
3/26/2025
Candace P. VERIFIED CUSTOMER
Audrey is the most awesomeness!
3/25/2025
Walter C. VERIFIED CUSTOMER
Everything was fine
3/25/2025
Marjorie S. VERIFIED CUSTOMER
He did an excellent job on car
3/22/2025
William V. VERIFIED CUSTOMER
He was very sympathetic about our situation.
3/21/2025
Randy K. VERIFIED CUSTOMER
Everything went very well. I am so happy with the service ??
3/21/2025
Tasha W. VERIFIED CUSTOMER
Great customer service
3/20/2025
Keryna B. VERIFIED CUSTOMER
He is absolutely amazing!! He treats everyone with so much respect and explains everything in a way you can actually understand!!
3/20/2025
Lowell J. VERIFIED CUSTOMER
I was surprised with the bill!!
3/20/2025
Joseph B. VERIFIED CUSTOMER
Autumn is always amazing!
3/20/2025
Donald R. VERIFIED CUSTOMER
The technician arrived on time, he was courteous and took care of the recall in a timely manner. I definitely recommend.
3/20/2025
Jake S. VERIFIED CUSTOMER
Audrey is the best! Great customer service and always does what she says. Only reason I get service work done there because of her..
3/20/2025
Elizabeth K. VERIFIED CUSTOMER
Josh is always great to work with!
3/20/2025
Jason L. VERIFIED CUSTOMER
Great job, timely, competitive pricing couldn’t have asked for any more.
3/20/2025
Brian T. VERIFIED CUSTOMER
The service on my vehicle was fine. I just question if an appointment is needed or of any benefit when it seems like it takes 4 to 6 hours to complete something as simple as an oil change and tire rotation. I know it doesn’t actually take that long to do the work, so what was the point of making an appointment at a specific time? Doesn’t seem like that appointment time is of any relevance.
3/20/2025
Elizabeth A. VERIFIED CUSTOMER
Very quick turnaround!
3/19/2025
Shamilah J. VERIFIED CUSTOMER
I was not serviced by last name Sego, I was serviced be someone named Jarrett and he did fine. My dissatisfaction is with Regina. I was told that my car completely missing a part in a recall did not affect the fact that my car is still not driving properly. There’s always a cause and effect and before experiencing issues with the recalled item, I did not have issues with my car accelerating. I was told this without a diagnosis done, of which was told that it’d cost around $200. I was also told that I could get my vehicle picked up and dropped off free of charge for another recall to be fixed when I called in on Monday 3/17. Then was told today 3/19 (when I called to schedule the appointment), that one of the employees/mechanics would have to drive my car (that’s already at risk of an accident) to the dealership to be fixed. I asked about a tow truck and was informed that they don’t have one but that I would have to pay to tow my recalled vehicle to the dealership to be fixed because it’s not driving properly. So yes, I am not satisfied.
3/19/2025
Shannon P. VERIFIED CUSTOMER
After 1 hour wait I was told my truck would be ready in 5 minutes. 30 minutes later and a 1.5 hour wait. My truck was brought around with oil on the steering wheel. I had to go back in and ask for something to clean it with they sent the technician out. He said he sprayed stuff on a rag, but it did not even make the steering wheel damp I was a little frustrated and told him to stop cleaning it, and I would do it myself. I understand you have new people, and they are not as fast as others, but that was the longest oil change I’ve ever got by far.