Service was fast, comprehensive and thorough. Bobby Reeae "cut through red tape" to get our truck repaired and back to us quickly. Have been dealing with Akins service for 26 years, VERY pleased and happy. Jason leads a great team AKINS can be proud of.
3/8/2026
Jeffrey H. VERIFIED CUSTOMER
Bobby was very good at communicating at every step. Wish it could have been done much quicker. 8 weeks is a little long for a truck repair.
3/7/2026
Iris P. VERIFIED CUSTOMER
Treated with kindness and polite. Was taken back home and picked up when car was ready. Great service and communication ????. Thank you ????
3/7/2026
Jon G. VERIFIED CUSTOMER
Vanessa was my service writer and was very professional while also making me feel welcome .she listened to all concerns and did a great job communicating.she is an asset to the dealership
3/7/2026
Joshua W. VERIFIED CUSTOMER
Guy did a great job, professional. he made sure I was aware of deals on the wiper blades, looked up my Fordpass balance and let me know.
3/7/2026
Barbara R. VERIFIED CUSTOMER
He is a very nice person and treated us very good would recommend him to people
3/7/2026
Ronald G. VERIFIED CUSTOMER
He gets me in and out every time.
3/7/2026
Frederick H. VERIFIED CUSTOMER
**** took all my calls and answered my questions without complaint
He understood my needs and as my wife was with she noticed that he let me talk and did not interrupt. He really listened to understand what my issues were with my truck. He also explained the process returning my calls as promptly as he could
3/7/2026
Mike H. VERIFIED CUSTOMER
Well Done!
3/7/2026
Jeffery M. VERIFIED CUSTOMER
Thank you
3/7/2026
**** C. VERIFIED CUSTOMER
It was quick and easy, truck was completed when promised.
3/7/2026
Wendi C. VERIFIED CUSTOMER
Kept me updated and explained what was being done.
3/7/2026
Angela Y. VERIFIED CUSTOMER
Mike **** is the best! He is always helpful!
3/7/2026
Donald E. VERIFIED CUSTOMER
Though the financial aspect wasn’t great, Rudy kept me informed throughout the process. He also made sure for my own peace of mind my vehicle was inspected for any other possible issues.
3/6/2026
Ludivina P. VERIFIED CUSTOMER
Bobby Reese, is very kind and professional. All the work he did was excellent.
3/6/2026
Kristen S. VERIFIED CUSTOMER
Mike was absolutely amazing! Professional, diligent, and kind.
3/6/2026
Patricia L. VERIFIED CUSTOMER
Great as usual
3/6/2026
Phillip C. VERIFIED CUSTOMER
I was satisfied with the service but someone took a quarter out of my side pocket which I needed it.
3/6/2026
David T. VERIFIED CUSTOMER
Greasy handprint on the side of the door outside below the window, and the inside smelled like oil. When I got home I wiped down the steering wheel and you could tell it was dirty from something. I have done oil changes on my vehicles for ever, I always used gloves and remove them before I touch my vehicles. I know that y’all are high volume and you have to turn them out quickly but if it takes 30 minutes longer I would rather have it done right. I was only there 20 minutes that’s quick. Price and everything else was good.
3/6/2026
Mary G. VERIFIED CUSTOMER
Always good customer service from Mike ****. He answers all my questions explains everything to me so I know what I need to know. His professional, friendly, knowledgeable, courteous, friendly, and a great service person. He’s the best !